Regional Hotel Operations Director (Multi-Property)

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 128,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition assistance

Discounted room rates at Concord-hosts

Training and career advancement

Job summary

Concord Hospitality Enterprises seeks a Regional Director of Operations to lead a portfolio of hotels from North Carolina. You will drive operational excellence, develop leadership talent, and ensure financial performance across properties.

You will onboard and evaluate General Managers, monitor performance, manage capital plans, and ensure robust training and engagement programs. Travel across the region is required for success.

Qualifications

• Proven experience in hotel operations leadership, preferably multi-property management.
• Experience with select-service hotels and Marriott is required.
• Strong financial acumen and leadership/mentoring skills.

Responsibilities

• Lead development and onboarding of General Managers with mentoring and evaluations.
• Monitor hotel operations and resolve challenges promptly.
• Support strategic planning including long-term operational and capex plans.
• Ensure training, development, and associate engagement programs.
• Analyze financial and guest satisfaction metrics to drive improvements.
• Provide HR guidance and ensure policy compliance.
• Maintain brand standards and Concord policies; prepare reports for ownership groups.

Skills

Hotel operations leadership

Multi-property management

Select service

Leadership & mentoring

Travel willingness

Job description

Concord Hospitality Enterprises seeks a Regional Director of Operations to lead a portfolio of hotels from North Carolina. You will drive operational excellence, develop leadership talent, and ensure financial performance across properties.

You will onboard and evaluate General Managers, monitor performance, manage capital plans, and ensure robust training and engagement programs. Travel across the region is required for success.