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Drury Hotels is seeking a Hotel Operations Leader for Marion, Illinois to support multiple properties. You will provide expert leadership across all departments, hire and coach staff, and ensure exceptional guest service.
You will travel up to 75%, drive quality assurance, and deliver on cost, service, and labor targets while building a positive, high-energy team culture. Bachelor’s degree in hospitality or related field and at least one year of supervisory experience preferred; hotel experience
YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish.
Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.
So Much More® Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans.
This role is eligible for a discretionary quarterly “+1 Service” bonus.
Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will: You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways. You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles. You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position. You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company. You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables. You will deliver on key business measures of service, cost and labor controls and team engagement through hands‑on leadership, delegating and empowering team members. You will use good critical thinking skills to successfully handle challenging situations., proactively resolve issues and show dedication to continuous improvement.
The pay range is: 57866.99 - 72333.74 The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
EOE Explore Our Culture
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world‑class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.