Regional Hospitality Leader: Multi-Property GM

Reitmr; Cambridge (MA); On-site; USD 285,000 - 300,000; Full time

Job summary

Sonesta International Hotels is seeking an Area General Manager to lead multiple hotels within a region, driving operational excellence and financial performance. You will oversee leadership teams, partner with key departments, and manage owner relationships to optimize hotel performance.

The role emphasizes balancing strategic leadership with hands-on operations, delivering exceptional guest experiences, and developing teams across a portfolio of properties.

Qualifications

• Bachelor's degree in Hospitality Management, Business, Finance, or related field preferred.
• 10+ years of progressive hotel leadership, multi-property operations, hospitality management, or executive hotel leadership experience preferred.
• Strong knowledge of hotel operations, revenue management, F&B, labor management, guest satisfaction and financial performance.

Responsibilities

• Lead and support multiple hotels across a regional or market portfolio while driving operational consistency, guest satisfaction, and business performance.
• Coach, mentor, and develop General Managers and hotel leadership teams to strengthen operational leadership and property performance.
• Monitor hotel operational KPIs including occupancy, ADR, RevPAR, labor management, guest satisfaction, profitability, and market share performance.
• Partner with Sales, Revenue Management, Marketing, Finance, and Operations teams to maximize revenue growth and commercial success across the portfolio.
• Oversee hotel operational standards, service culture, brand compliance, safety programs, and quality assurance initiatives across properties.
• Lead strategic planning initiatives including hotel transitions, renovations, openings, and portfolio growth opportunities.

Skills

Leadership

Strategic planning

Financial acumen

Team development

Cross-functional collaboration

Education

Bachelor's degree in Hospitality Management, Business, Finance, or related field

Tools

PMS systems

Job description

Sonesta International Hotels is seeking an Area General Manager to lead multiple hotels within a region, driving operational excellence and financial performance. You will oversee leadership teams, partner with key departments, and manage owner relationships to optimize hotel performance.

The role emphasizes balancing strategic leadership with hands-on operations, delivering exceptional guest experiences, and developing teams across a portfolio of properties.