Regional Hospitality Leader — Full-Service Hotels

Ascent Hospitality; Buford (GA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) with Employer Match

Paid Time Off & Holidays

Hotel Team Member Discounts

Comprehensive Benefits Package

Career Growth & Advancement

Employee Recognition Programs

Job summary

Ascent Hospitality is seeking an experienced Regional Director of Operations – Full-Service Hotels to provide leadership, oversight, and performance management across our assigned full-service hotel portfolio.

This senior role requires hands-on leadership, strong guest service standards, financial accountability, and the ability to develop General Managers while driving profitability, guest satisfaction, and brand alignment.

Qualifications

• 10+ years of progressive hotel operations leadership experience, with multi-property or regional experience strongly preferred.
• Experience as a General Manager, Regional Director of Operations, Area Director of Operations, Regional Operations Director, or similar senior hotel leadership role.
• Strong financial acumen with experience managing P&L, budgets, labor costs, forecasting, and profitability.
• Proven ability to lead, coach, and develop General Managers and hotel leadership teams.
• Willing and able to travel approximately 80% across the portfolio.

Responsibilities

• Provide strategic operational leadership and oversight across an assigned portfolio of full-service hotels.
• Partner with General Managers to establish business goals, monitor performance, and drive operational excellence.
• Coach, mentor, and develop General Managers and hotel leadership teams to strengthen leadership capabilities and property performance.
• Monitor hotel financial performance, including revenue, labor, expenses, profitability, and budget achievement.
• Analyze operational and financial reports to identify trends, gaps, and improvement opportunities.
• Partner with Sales, Revenue Management, and Marketing to support revenue growth and overall financial performance.
• Ensure properties meet company standards for guest service, cleanliness, safety, and quality.
• Conduct regular property visits, leadership meetings, and performance assessments.
• Develop and execute action plans to address performance gaps and improve results.
• Support budgeting, forecasting, and strategic initiatives; plan capital expenditures.
• Identify staffing needs, improve retention, and build high-performing hotel teams.
• Support talent development and succession planning across the portfolio.
• Collaborate with Corporate functions to ensure alignment and execution.
• Assist openings, renovations, and brand initiatives.

Skills

Leadership

People development

Financial acumen

Strategic thinking

Communication

Education

Bachelor's degree in Hospitality Management

Job description

Ascent Hospitality is seeking an experienced Regional Director of Operations – Full-Service Hotels to provide leadership, oversight, and performance management across our assigned full-service hotel portfolio.

This senior role requires hands-on leadership, strong guest service standards, financial accountability, and the ability to develop General Managers while driving profitability, guest satisfaction, and brand alignment.