Regional Float Patient Services Rep (No Weekends)

Family Care Center; Round Rock (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan

Wellness program

Profit sharing

Job summary

Family Care Center is seeking a Patient Services Representative – Regional Float to greet patients, manage intake, and support clinics in the Round Rock region. You’ll handle clerical tasks, schedule visits, verify insurance, take payments, and maintain accurate EHR documentation.

Ideal candidates have 1 year of medical front desk or administrative experience, 1 year of customer service, and a valid driver’s license. This on-site role offers solid benefits and a collaborative team environment.

Qualifications

• 1 year of medical front desk receptionist experience or administrative experience preferred.
• 1 year of customer service experience required.
• Current driver’s license required.

Responsibilities

• Travels between clinics and providers back-up/float coverage as needed.
• Welcomes patients and directs questions to appropriate staff.
• Schedules, reschedules and cancels patient appointments.
• Receives and supports patient calls and portal messages.
• Verifies insurance coverage and ensures eligibility for services.
• Collects co-pays and other payments and reconciles receipts.
• Maintains accurate patient records in the EHR.
• Monitors voicemails and portal messages and relays to providers.

Skills

Medical front desk experience

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Family Care Center is seeking a Patient Services Representative – Regional Float to greet patients, manage intake, and support clinics in the Round Rock region. You’ll handle clerical tasks, schedule visits, verify insurance, take payments, and maintain accurate EHR documentation.

Ideal candidates have 1 year of medical front desk or administrative experience, 1 year of customer service, and a valid driver’s license. This on-site role offers solid benefits and a collaborative team environment.