Patient Service Specialist - Float & Travel Ready

Chiricahua Community Health Centers; Benson (AZ); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Chiricahua Community Health Centers is seeking a Patient Service Representative I - Float to support multiple health centers. The role involves assisting patients, front desk duties, and coordinating with the Health Center Administrator and management team.

Key duties include scheduling appointments, verifying insurance, handling payments, and providing excellent customer service in a fast-paced clinical setting. Some travel between centers and weekend coverage may be required.

Competenze

• High School Diploma or GED.
• 6 months of experience in customer service or office support.
• Driver's License and Proof of Insurance may be required if requesting mileage reimbursement. For Float positions, mileage may not be paid.
• A valid Fingerprint Clearance Card required.
• Experience in a healthcare setting preferred.

Mansioni

• Schedules and confirms patient appointments.
• Verifies medical or dental insurance coverage and eligibility.
• Greets, interacts with, and assists patients and staff in a professional manner.
• Answers telephone calls and transfers calls as needed.
• Performs records scanning and other lead duties if applicable.
• Cleans lobby, restrooms and other patient areas with proper PPE.
• Follows current CDC guidance for screening all patients and visitors.

Conoscenze

Customer service

Office support

Bilingual English/Spanish

Formazione

High School Diploma or GED

Healthcare experience preferred

Descrizione del lavoro

Chiricahua Community Health Centers is seeking a Patient Service Representative I - Float to support multiple health centers. The role involves assisting patients, front desk duties, and coordinating with the Health Center Administrator and management team.

Key duties include scheduling appointments, verifying insurance, handling payments, and providing excellent customer service in a fast-paced clinical setting. Some travel between centers and weekend coverage may be required.