Patient Services Specialist – Front Desk (No Weekends)

Urology Austin; Round Rock (TX); On-site; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Short & Long Term Disability

401(k) with Employer Contributions

Paid Time Off (PTO)

Group Term Life Insurance

Health Care & Dependent Care FSAs

Health Savings Account

Employee Assistance Program (EAP)

Competitive Wages

Paid Holidays, No Weekends

Job summary

A healthcare provider in Round Rock, Texas, is seeking a Patient Service Representative who will greet patients and ensure the proper exchange of information. The role requires a minimum of 2 years in a medical office and customer service experience within healthcare. Responsibilities include checking patients in, verifying insurance, and maintaining an accurate cash box. This position offers a competitive benefits package including health insurance, paid time off, and a 401(k) plan.

Qualifications

• Minimum 2 years medical office experience, preferably in a surgical practice.
• Customer service experience in a healthcare environment preferred.
• Basic knowledge of insurance plans, including Medicare & Medicaid.
• Proficiency in computer software use, including Word, Excel and Outlook.

Responsibilities

• Greet patients with a smile and a positive attitude.
• Check-in patients by obtaining accurate demographic and insurance information.
• Assist with insurance verification of new patients.
• Collect co-payments and maintain an accurate cash box.
• Assist patients in completion of various medical documents.
• Keep waiting area and front desk clean and neat.

Skills

Customer service in healthcare

Medical office experience

Knowledge of insurance plans

Proficiency in Word, Excel, Outlook

Job description

A healthcare provider in Round Rock, Texas, is seeking a Patient Service Representative who will greet patients and ensure the proper exchange of information. The role requires a minimum of 2 years in a medical office and customer service experience within healthcare. Responsibilities include checking patients in, verifying insurance, and maintaining an accurate cash box. This position offers a competitive benefits package including health insurance, paid time off, and a 401(k) plan.