Regional Float Front Desk — D.O.F.I. (Part-Time)

Healthcare Express; Oklahoma City (OK); On-site; USD 21,000 - 30,000; Part time

Job summary

HealthCARE Express seeks a Regional Float Director of First Impressions (D.O.F.I.) to join our front desk team. This part-time, as-needed role covers Choctaw, Midwest City and Moore clinics, floating to where help is needed and ensuring a friendly, efficient welcome.

The position features 12-hour shifts from 8:00 AM to 8:00 PM, pay of $18.00 per hour, and a focus on patient check-in, demographics, insurance verification, payments, and HIPAA compliance while coordinating with providers.

Qualifications

• Welcoming patients and assisting with check-in
• Confirming patient demographics and insurance information
• Answering incoming calls
• Collecting payments and maintaining patient accounts
• Scanning and maintaining patient documentation
• Responding to patient questions professionally
• Maintaining HIPAA privacy and security
• Communicating with providers and team members
• Cross-training and stepping in where needed

Responsibilities

• Welcoming patients and assisting with check-in
• Confirming patient demographics and insurance information
• Answering incoming calls
• Collecting payments and maintaining patient accounts
• Scanning and maintaining patient documentation
• Responding to patient questions professionally
• Maintaining HIPAA privacy and security
• Communicating with providers and team members
• Cross-training and stepping in where needed

Skills

Communication

Customer service

Job description

HealthCARE Express seeks a Regional Float Director of First Impressions (D.O.F.I.) to join our front desk team. This part-time, as-needed role covers Choctaw, Midwest City and Moore clinics, floating to where help is needed and ensuring a friendly, efficient welcome.

The position features 12-hour shifts from 8:00 AM to 8:00 PM, pay of $18.00 per hour, and a focus on patient check-in, demographics, insurance verification, payments, and HIPAA compliance while coordinating with providers.