Regional Front Desk Floater – Part-Time

Healthcare Express; Little Rock (AR); On-site; USD 18,000 - 23,000; Part time

Job summary

HealthCARE Express in Arkansas is seeking a Regional Float Front Desk Team Member, also called D.O.F.I., to cover Maumelle, Bryant, and Sherwood clinics on a part-time, as-needed basis. The role centers on friendly front desk service and accurate check-in.

You will work primarily 12-hour shifts from 8:00 AM to 8:00 PM, float between locations, greet patients, process demographics and insurance, answer calls, collect payments, and ensure HIPAA compliance while coordinating with clinicians.

Qualifications

• Experience in medical front desk or patient check-in preferred.
• Ability to verify demographics and insurance information.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients and assist with check-in.
• Confirm patient demographics and insurance information.
• Answer phone calls and route as needed.
• Collect payments and maintain patient accounts.
• Scan and file patient documents.
• Maintain patient privacy and HIPAA compliance.
• Collaborate with providers and staff.

Skills

Front desk

Customer service

Communication skills

Basic computer skills

Job description

HealthCARE Express in Arkansas is seeking a Regional Float Front Desk Team Member, also called D.O.F.I., to cover Maumelle, Bryant, and Sherwood clinics on a part-time, as-needed basis. The role centers on friendly front desk service and accurate check-in.

You will work primarily 12-hour shifts from 8:00 AM to 8:00 PM, float between locations, greet patients, process demographics and insurance, answer calls, collect payments, and ensure HIPAA compliance while coordinating with clinicians.