Regional Field Technician — Truck Systems & Diagnostics

New Way Auto Group

United States

On-site

USD 70,000 - 110,000

Full time

14 days+

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Job summary

New Way Trucks is seeking a Regional Technical Service Representative to diagnose and repair garbage truck bodies and systems across the Northwest region. You will provide on-site and dealer support, troubleshoot technical issues, and ensure equipment uptime.

Ideal candidates bring 5+ years in heavy truck tech, Can-Bus experience, hydraulics and electrical systems, and a CDL preferred. This role requires frequent travel and working autonomously in the field.

Qualifications

5+ years of experience dealing with technical problems on class 6-8 truck equipment.
Familiar with Can-Bus networks and hydraulics/electrical systems.
Strong diagnostic and customer-service skills; CDL is a plus.

Responsibilities

Diagnose, troubleshoot, and improve Garbage Truck Bodies and Systems.
Make warranty decisions on behalf of New Way.
Help dealers solve difficult technical problems on New Way bodies and systems.
Provide on-site technical support to customers, dealers, and internal teams.
Inspect equipment for maintenance, warranty, and upgrade needs.
Identify recurring issues and help implement preventative solutions.
Support dealer training, product demonstrations, and provide service education for dealers and customers as needed.
Interpret technical drawings, schematics, and engineering specs.