Regional Field Technician - On-the-Road IT Support

Pomeroy; Pensacola (FL); In loco; USD 26.000 - 37.000; Part-time

Vantaggi offerti da questo lavoro

Paid training

Descrizione del lavoro

Pomeroy in Pensacola, FL is seeking a part-time Regional Service Technician to manage an assigned service zone and support other zones to meet SLA commitments. The role involves field work, driving a company or personal vehicle with mileage records, and maintaining inventory and service tickets.

You will troubleshoot IT hardware/software in retail/office environments, meet safety and driving requirements, and provide excellent customer service.

Competenze

• High school or equivalent (preferred).
• 1 year PLC experience preferred.
• 1 year mechanical knowledge preferred.
• Must be safety oriented with excellent driving habits and a clean MVR.

Mansioni

• Manage assigned service zone and assist in other zones to meet SLA.
• Maintain vehicle in good repair and keep mileage records for reimbursement.
• Troubleshoot hardware/software issues and provide IT support in retail/office environments.
• Follow inventory procedures and ensure accurate tracking of parts and returns.
• Maintain high levels of customer service and accurate call documentation in the ticketing system.
• Operate with a strong sense of urgency to meet SLA goals.

Conoscenze

PLC experience

Mechanical knowledge

Driving record

Customer service

Formazione

High school or equivalent

Descrizione del lavoro

Pomeroy in Pensacola, FL is seeking a part-time Regional Service Technician to manage an assigned service zone and support other zones to meet SLA commitments. The role involves field work, driving a company or personal vehicle with mileage records, and maintaining inventory and service tickets.

You will troubleshoot IT hardware/software in retail/office environments, meet safety and driving requirements, and provide excellent customer service.