Regional Field Service Tech — Path to Service Engineer

Sysmex America, Inc; Phoenix (AZ); On-site; USD 27,552 - 44,083; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Sysmex America, Inc. in Phoenix, AZ is seeking a Regional Field Service Technician to develop skills toward a Service Engineer role. The position involves extensive training and travel across the United States, with potential relocation to service districts as openings arise.

You'll install, maintain, and repair Sysmex instruments, document service activities, and collaborate with colleagues to ensure customer satisfaction. The role offers a clear career path and a comprehensive benefits package.

Qualifications

• Associates degree or 0-3 years in Biomedical Engineering, Electronics, or Clinical Laboratory Science.
• Bachelor's degree preferred; willingness to relocate across US.
• Completion of Sysmex-certified instrument training.

Responsibilities

• Complete training to perform Field Service Technician duties.
• Travel within service districts to work with a mentor during training.
• Provide service support in respective service districts after training.
• Travel up to 50% within the United States during training.
• Move into SE or related position after program completion.
• Install, maintain, and repair Sysmex instruments and systems.

Skills

Field service

Customer service

English proficiency

Education

Associates degree or 0-3 years in Biomedical Eng/Electronics/Clinical Lab Science

Bachelor's degree preferred

Tools

Sysmex instrument training

Windows OS

Job description

Sysmex America, Inc. in Phoenix, AZ is seeking a Regional Field Service Technician to develop skills toward a Service Engineer role. The position involves extensive training and travel across the United States, with potential relocation to service districts as openings arise.

You'll install, maintain, and repair Sysmex instruments, document service activities, and collaborate with colleagues to ensure customer satisfaction. The role offers a clear career path and a comprehensive benefits package.