Regional Field Sales Trainer for Furniture Protection Plans

AlphaStaff, Inc.; San Francisco (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Base salary + quarterly incentives

Comprehensive benefits

Generous PTO

Job summary

AlphaStaff, Inc. seeks a Regional Field Sales Trainer to equip retail sales teams with the skills to drive protection plan attachment rates across California.

The role blends sales training and account management, delivering engaging in-person and virtual sessions to top furniture retailers as a brand ambassador for the protection solutions. You will travel across the state, coach managers and frontline staff, and align training with client strategies alongside account managers.

Qualifications

• Proven success in retail sales, sales training, or account management, with furniture or warranty sales a plus.
• Excellent facilitation skills, with the ability to deliver engaging and impactful training sessions to both small (3-5) and medium (15-20+) groups.
• Strong interpersonal and relationship-building skills to connect with retail teams, store managers, and corporate.
• High energy and confidence, with the ability to motivate, educate, and inspire others.
• Proficiency in Microsoft Office 365 and virtual meeting platforms like Teams and Zoom.
• Exceptional verbal and written communication skills.
• Willingness to work weekends and occasional holidays to accommodate retail schedules.
• Valid driver’s license and ability to travel throughout your assigned region for store visits, including occasional overnight stays.
• Bachelor’s degree preferred or equivalent experience in sales training, leadership, or account management.
• 80% travel requirement for store visits and onsite client meetings.

Responsibilities

• Deliver in-person and virtual training sessions to retail sales associates, managers, and leadership, focusing on effective strategies to increase protection plan attachment rates.
• Act as a trusted brand ambassador, fostering strong relationships with furniture store partners to reinforce their confidence in the company's products and services.
• Conduct one‑on‑one coaching, group presentations, and new hire training sessions tailored to retail sales environments.
• Collaborate with management teams to assess training needs, set goals, and measure the impact of training programs.
• Support ongoing learning through follow‑ups, remote consultations, and leveraging tools like Microsoft Teams, and PowerPoint.
• Serve as the point of contact for escalated inquiries related to claims, policies, and procedures, ensuring resolution and building customer loyalty.
• Track and manage training schedules, store visits, and performance metrics across an assigned territory.
• Travel within the assigned region (including overnight trips as needed) to conduct in‑store training and strengthen relationships with retail teams.
• Partner with account managers to align training initiatives with broader client strategies and goals.

Skills

Retail sales

Sales training

Account management

Facilitation

Interpersonal skills

Verbal and written communication

Presentation skills

Education

Bachelor's degree preferred or equivalent experience in sales training, leadership, or account management

Tools

Microsoft Office 365

Microsoft Teams

Zoom

Job description

AlphaStaff, Inc. seeks a Regional Field Sales Trainer to equip retail sales teams with the skills to drive protection plan attachment rates across California.

The role blends sales training and account management, delivering engaging in-person and virtual sessions to top furniture retailers as a brand ambassador for the protection solutions. You will travel across the state, coach managers and frontline staff, and align training with client strategies alongside account managers.