Regional Field Ops & Training Leader - Remote/Travel

packardculliganwater; St. Louis (MO); Hybrid; USD 72,000 - 84,000; Full time

Benefits offered by this job

Remote work when not traveling

401k with employer match

Dental, vision, life insurance

Job summary

Packard Culligan Water is looking for a Regional Field Operations & Training Specialist to support sales, installation, and service operations across multiple dealerships in the Western region. You will train technicians, ensure regulatory compliance, and optimize workflows to improve service quality and efficiency.

Responsibilities include real-time dealership support, training plan development, and vendor management, with travel up to 75%.

Qualifications

• Experience in operations, technical training, or field service support.
• Strong communication and leadership skills.
• Ability to develop and deliver training programs.
• Familiarity with regulatory compliance and vendor management.
• Located within commutable distance from Western Dealerships.
• Willing to travel up to 75% and provide remote support as needed.

Responsibilities

• Provide real-time support to dealerships for troubleshooting, installation, and repairs.
• Develop training plans for new and used equipment and document processes.
• Ensure compliance with state regulatory guidelines for technicians.
• Design layout, workflow, and equipment processes to support efficient repairs.
• Negotiate contracts and manage vendor relationships.
• Promote a customer-first culture and monitor dealer performance.

Skills

Operations experience and training

Communication skills

Leadership abilities

Training program development

Regulatory compliance knowledge

Vendor management

Travel willingness

Commuting distance from Western Dealer

Job description

Packard Culligan Water is looking for a Regional Field Operations & Training Specialist to support sales, installation, and service operations across multiple dealerships in the Western region. You will train technicians, ensure regulatory compliance, and optimize workflows to improve service quality and efficiency.

Responsibilities include real-time dealership support, training plan development, and vendor management, with travel up to 75%.