Regional Field Ops & Training Lead (Remote, 75% Travel)

Culligan; Minnetonka (MN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Base pay + incentive plan (up to 10%)

Remote work when not traveling

Job summary

Packard Culligan Water is seeking a Field Operations and Training Specialist to support sales, installation, and service operations across MN, IA, and WI. This role ensures technicians are trained and compliant with regulatory standards while optimizing repair workflows and vendor relationships.

You will deliver classroom, hands-on, and on-the-job training, coordinate with HR for training records, and drive operational excellence across the region. Travel up to 75% is required.

Qualifications

• Experience in operations, technical training, or field service support.
• Effective communication and leadership skills.
• Ability to develop and deliver training programs.
• Familiarity with regulatory compliance and vendor management.

Responsibilities

• Provide real-time support to dealerships for troubleshooting, installation, and repairs.
• Develop training plans for new and used equipment and document processes and procedures.
• Ensure compliance with state regulatory guidelines for technicians.
• Identify skill gaps by technician level and develop targeted training programs.
• Facilitate onboarding and ongoing technical education for Service Technicians.

Skills

Field operations

Technical training

Vendor management

Regulatory compliance

Cross-functional collaboration

Travel readiness

Job description

Packard Culligan Water is seeking a Field Operations and Training Specialist to support sales, installation, and service operations across MN, IA, and WI. This role ensures technicians are trained and compliant with regulatory standards while optimizing repair workflows and vendor relationships.

You will deliver classroom, hands-on, and on-the-job training, coordinate with HR for training records, and drive operational excellence across the region. Travel up to 75% is required.