Regional Field Ops & Training Lead - Remote/Travel

Culligan; Pittsburgh (Allegheny County); Híbrido; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401k with company match

Remote work when not traveling

Descripción de la vacante

Packard Culligan Water is seeking a Field Operations and Training Specialist to support sales, installation, and service operations across multiple dealerships. You will train technicians, ensure regulatory compliance, and optimize repair workflows to improve service quality and efficiency.

The role involves travel up to 75%, collaborating with HR, Operations, and Culligan International, and providing hands-on classroom and on-the-job training. Remote support is offered when not traveling.

Formación

• Experience in operations, technical training, or field service support.
• Effective communication and leadership skills.
• Ability to develop and deliver training programs.
• Familiarity with regulatory compliance and vendor management.

Responsabilidades

• Provide real-time support to dealerships for troubleshooting, installation, and repairs.
• Maintain and update sales application guidelines for Sales Representatives.
• Develop training plans for new and used equipment and document processes and procedures.
• Ensure compliance with state regulatory guidelines for technicians.
• Identify skill gaps by technician level and develop targeted training programs.
• Facilitate onboarding and ongoing technical education for Service Technicians.

Conocimientos

Operations experience

Technical training

Field service support

Regulatory compliance

Vendor management

Leadership skills

Descripción del empleo

Packard Culligan Water is seeking a Field Operations and Training Specialist to support sales, installation, and service operations across multiple dealerships. You will train technicians, ensure regulatory compliance, and optimize repair workflows to improve service quality and efficiency.

The role involves travel up to 75%, collaborating with HR, Operations, and Culligan International, and providing hands-on classroom and on-the-job training. Remote support is offered when not traveling.