Regional Facilities Manager – Banking Properties

Citizens Bank; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Citizens Bank is seeking a Facility Manager within Real Estate Operations in New York to lead maintenance and repairs across 60–100 properties, coordinating internal teams and external vendors to ensure reliable, safe facilities. You will drive service quality, occupant satisfaction, and compliance with standards.

You will also manage budgets and long-term maintenance planning, liaising with stakeholders to minimize costs while protecting asset integrity and supporting Retail Banking operations.

Qualifications

• Required Qualifications: Enter text here
• Preferred Qualifications: Enter text here

Responsibilities

• Manage day-to-day operations and site inspections for multiple retail banking and main office facilities (60–100 properties).
• Coordinate maintenance and repair needs across trades: engineering, HVAC, plumbing, electrical, interiors, roofs, landscaping, housekeeping, snowplowing.
• Ensure timely resolution of customer concerns and maintain strong occupant relations.
• Provide updates to the Senior Facility Manager and act as backup within the region during absences.
• Lead facility management initiatives: compliance, risk management, incident management, and CMMS enhancements.
• Oversee a 10-year maintenance plan and vendor performance reviews to optimize cost and quality.

Job description

Citizens Bank is seeking a Facility Manager within Real Estate Operations in New York to lead maintenance and repairs across 60–100 properties, coordinating internal teams and external vendors to ensure reliable, safe facilities. You will drive service quality, occupant satisfaction, and compliance with standards.

You will also manage budgets and long-term maintenance planning, liaising with stakeholders to minimize costs while protecting asset integrity and supporting Retail Banking operations.