Senior Facilities Manager, Income Property Portfolio Hybrid

First Citizens Bank; San Francisco (CA); Híbrido; USD 120.000 - 145.000; Jornada completa

Descripción de la vacante

First Citizens Bank is seeking a Senior Facilities Manager to oversee a dispersed portfolio of income-producing properties. You will partner with third-party managers to ensure preventive maintenance, capital projects, and strong operating performance across markets.

The role requires strategic oversight, financial acumen, and effective communication with tenants and stakeholders while supporting long-term real estate objectives. Hybrid work with travel as needed.

Formación

• Bachelor's Degree with 6+ years of Corporate Real Estate Facilities/Property Management experience, or High School Diploma with 10+ years.
• Experience in corporate real estate facilities and property management.
• Preferred certifications: BOMA or CFM.

Responsabilidades

• Provide remote oversight and strategic direction for a multi-state portfolio of income-producing properties managed by third-party property management firms.
• Conduct facility assessments and operational reviews to identify risks and support long-term asset preservation strategies.
• Partner with property management teams to execute preventive maintenance programs, emergency response planning, and business continuity initiatives.
• Support acquisitions, renovations, major repairs, and capital improvement projects.
• Oversee ServiceChannel work order operations, ensuring timely assignment, execution, communication, and invoice compliance.
• Analyze work order metrics, response times, recurring failures, and vendor performance trends to improve service delivery.
• Manage escalations and ensure accountability throughout the work order lifecycle.
• Directly manage third-party property management companies through defined performance metrics and service expectations.
• Conduct monthly operational meetings to review property performance, tenant concerns, financial results, project status, and open risks.
• Review vendor proposals and capital requests to validate scope, pricing, and technical accuracy.
• Develop, manage, and oversee annual operating and capital budgets across a geographically dispersed portfolio.
• Review monthly financial reports, forecasts, and budget variances with property management partners.
• Prepare business case recommendations for major capital investments and cost-saving initiatives.
• Serve as the primary point of contact for facility-related matters impacting tenants, property managers, vendors, and FCB stakeholders.
• Partner effectively across CRE verticals to standardize facility operations, improve efficiency, and deliver a consistent, high-quality stakeholder experience across the portfolio.
• Facilitate recurring portfolio review meetings and maintain strong partnerships while driving accountability and service excellence.

Conocimientos

Facility management

Vendor management

Budgeting

CMMS platforms

Site inspections

Educación

Bachelor's Degree

High School Diploma

Herramientas

ServiceChannel

Microsoft Excel

Descripción del empleo

First Citizens Bank is seeking a Senior Facilities Manager to oversee a dispersed portfolio of income-producing properties. You will partner with third-party managers to ensure preventive maintenance, capital projects, and strong operating performance across markets.

The role requires strategic oversight, financial acumen, and effective communication with tenants and stakeholders while supporting long-term real estate objectives. Hybrid work with travel as needed.