Regional EV Field Service Technician – Travel Required

Orange EV; Texas; Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Orange EV is seeking a Field Service Technician to perform on-site service for local Orange EV vehicles. You will diagnose and repair complex issues, analyze remote monitoring data, and deliver detailed reports.

The role emphasizes safety, reliability, and customer-focused service. Ideal candidates bring automotive or electrical experience, strong problem-solving skills, and the ability to work with customers and third-party providers.

Qualificações

• High School Diploma or equivalent, technical degree preferred.
• 1+ years' experience in automotive or electrical industries.
• Proficient with MS Office (Excel, Word, TEAMS).
• Knowledge of customer service principles and processes.
• Analytical approach to problem solving.
• Ability to lift up to 50 lbs and occasionally 75–100 lbs.

Responsabilidades

• Diagnose, repair, and provide root cause analysis of vehicle issues.
• Use Remote Monitoring System data to plan service and prioritize needs.
• Record all service activity in the service record-keeping system.
• Coordinate with customers and third-party providers for efficient repairs.
• Support sales/marketing with technical insights and field upgrades.
• Train and assist customer technicians and partners; travel for training as needed.

Conhecimentos

Field service

Automotive/Electrical

MS Office

Customer service

Analytical thinking

Communication

Physical ability

Formação académica

High School Diploma

Technical degree preferred

Ferramentas

Remote Monitoring System

Service record-keeping system

MS Teams

Descrição da oferta de emprego

Orange EV is seeking a Field Service Technician to perform on-site service for local Orange EV vehicles. You will diagnose and repair complex issues, analyze remote monitoring data, and deliver detailed reports.

The role emphasizes safety, reliability, and customer-focused service. Ideal candidates bring automotive or electrical experience, strong problem-solving skills, and the ability to work with customers and third-party providers.