Regional End-User & Desktop Tech Lead — On-Site

Techfellow Limited; New York (NY); On-site; USD 250,000 - 300,000; Full time

Job summary

A leading multi-strategy investment firm in New York seeks a Regional End User Technology Lead to oversee desktop and workplace technology. You will manage a team of engineers supporting a high-performance user base and ensure the delivery of user-focused solutions. The ideal candidate will have 6-10 years of experience in desktop engineering and leadership, with a strong understanding of Active Directory and IT support. This on-site role offers a significant compensation package to attract top talent.

Qualifications

• 6-10+ years’ experience in desktop engineering or IT support in fast-paced environments.
• 3+ years’ experience leading or supervising technical support teams.
• Deep understanding of Active Directory and identity/access management.

Responsibilities

• Lead and develop a regional team of desktop and end user support engineers.
• Oversee delivery of support services and ensure high standards.
• Drive consistency in service delivery aligning regional practices with global standards.

Skills

Desktop engineering

Team leadership

Active Directory

Virtual desktop environments

Scripting/automation

Communication skills

Job description

A leading multi-strategy investment firm in New York seeks a Regional End User Technology Lead to oversee desktop and workplace technology. You will manage a team of engineers supporting a high-performance user base and ensure the delivery of user-focused solutions. The ideal candidate will have 6-10 years of experience in desktop engineering and leadership, with a strong understanding of Active Directory and IT support. This on-site role offers a significant compensation package to attract top talent.