Regional District Manager - Auto Parts & Service Growth

General Motors; Oklahoma; Remote; USD 90,000 - 140,000; Full time

Job summary

General Motors is seeking a District Manager, Parts and Service to lead aftersales performance across a defined region, partnering with dealership leadership to improve customer satisfaction and grow revenue. The role requires up to 50% travel and relocation within Oklahoma territory, with data-driven decision making and autonomous leadership in a dynamic automotive landscape.

You will drive revenue, manage dealer relationships, and implement CCA programs, while leveraging operational expertise

Qualifications

• 3+ years of experience in Sales, Service, or Operations with a proven track record of driving revenue growth.
• Strong automotive industry knowledge and business acumen including service operations, warranty processes, and customer experience management.
• Ability to travel up to 50% within your territory.

Responsibilities

• Demonstrate ownership of district performance across revenue, retention, and customer experience.
• Act as trusted advisor to dealer leadership and align strategic priorities.
• Drive revenue growth by executing Customer Care & Aftersales programs and initiatives.
• Lead dealer contact processes and focus on dealer priorities and GM performance objectives.
• Analyze dealership marketing and merchandising strategies and offer actionable recommendations.
• Develop and execute annual business plans using data-driven insights.
• Assess dealership performance, identify trends, and implement improvements.
• Operate with autonomy, manage priorities, and drive business outcomes.
• Aim to exceed performance targets and deliver measurable improvements.
• Resolve aftersales customer concerns across SPAC, CAC, TAC, goodwill, and warranty.

Skills

Sales & Operations

Partnership building

Data-driven

Travel readiness

Customer experience

Excel

Education

Bachelor's Degree or equivalent

Tools

Microsoft Excel

Job description

General Motors is seeking a District Manager, Parts and Service to lead aftersales performance across a defined region, partnering with dealership leadership to improve customer satisfaction and grow revenue. The role requires up to 50% travel and relocation within Oklahoma territory, with data-driven decision making and autonomous leadership in a dynamic automotive landscape.

You will drive revenue, manage dealer relationships, and implement CCA programs, while leveraging operational expertise