Regional Director of Operations

Reliant Rehabilitation; Washington; On-site; USD 80,000 - 110,000; Full time

Job summary

A leading rehabilitation provider is seeking a Regional Director of Operations in Washington. This role involves directing clinical operations, ensuring compliance, and managing staff across multiple facilities. The ideal candidate will have significant clinical experience and leadership skills, contributing to the quality of patient care and operational success.

Benefits

Competitive Pay Packages

Medical, Dental, Vision, and company-paid life insurance

401(k) savings plan with employer match

PTO Share Program

PTO Buy-Back Program

Annual Performance Reviews

Maternity Support Program

Company-sponsored continuing education courses

Clinical Leadership Support

Tuition Loan Repayment Program

Flexible Schedules

Qualifications

• Minimum of five years clinical experience, including at least three years in patient care.
• Experience in clinical management and multi-site management preferred.

Responsibilities

• Direct clinical rehabilitation operations of multiple practices.
• Ensure compliance with state and federal regulations.
• Manage staffing objectives and oversee patient care.

Skills

Leadership

Patient Care

Compliance

Education

Associates degree or higher in OT, PT, or SLP

Tools

Microsoft Office

Job description

Overview

Will consider candidates living in Oregon or Washington.

Rate will vary based on discipline and experience.

When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a Reliant therapist, you also have the opportunity to advance your career through our continuing education platform, climbing our clinical ladder, and serving with others who are working at the top of their discipline. Our executive team started their own careers as therapists working with patients, and we take great pride in promoting from within the company. We also have a team of clinicians who provide continuing training, as well as systems and proven protocols to help ensure everyone provides therapy in the most effective and compliant way for our patients and SNF partners.

Why Reliant:

• Reliant is the largest independent rehab therapy provider to skilled nursing facilities and long-term acute hospitals (LTACHs).
• Great Corporate Support
• Therapy company run by Therapists with decades of experience
• A company that desires for you to grow as a therapist and as a leader in our industry
• Currently in 38+ states in approximately 850 buildings with plenty of opportunities that fit any therapists' needs in location, schedule, or development

Reliant Benefits May Include:

• Competitive Pay Packages
• Medical, Dental, Vision, and company-paid life insurance
• 401(k) savings plan with employer match
• PTO Share Program
• PTO Buy-Back Program
• Annual Performance Reviews
• Maternity Support Program
• Company-sponsored continuing education courses
• Clinical Leadership Support
• Tuition Loan Repayment Program
• Flexible Schedules

Responsibilities

Regional Director of Operations

Summary: Responsible for directing the clinical rehabilitation operations of multiple practices within a geographic market under the supervision of the Regional Vice President (RVP). The RDO is responsible for achieving specific financial, employee relations, customer service, and clinical objectives through strong leadership and effective management of staff and customers. Maintains professional conduct, including positive interaction and rapport with facilities and clients. Represents Reliant Rehabilitation’s commitment to quality & service in all interactions and adheres to company policies and procedures. Ensures compliance with all state and federal regulations.

Essential Duties and Responsibilities:

• Schedule and deploy clinical staff to meet facility program needs.
• Direct the provision of quality patient care and provide patient care skills development opportunities as appropriate.
• Ensure Reliant Rehabilitation and Customer Policies and Procedures, and Patient Care Standards are met in assigned facilities.
• Implement and manage staffing objectives for the geographic area.
• Serve as a clinical resource by line of business (e.g., therapy type) and conduct routine clinical/compliance audits.
• Manage caseload management and scheduling of patients within facilities.
• Review and analyze facility case mix and contribution margin.
• Communicate with facility staff and referral sources for clinical information.
• Develop plans of action for deficiencies noted in audits and investigations.
• Manage new facility start-ups and labor costs within the geographic area.
• Meet or exceed financial objectives and develop financial goals.
• Handle day-to-day customer issues and work towards satisfactory resolutions.
• Develop corrective plans for risks or concerns and ensure good outcomes.
• Implement documentation peer review systems.
• Monitor and accomplish employee retention objectives.
• Travel up to 75% as needed, including between facilities during scheduled hours.
• Work varying hours, including weekends and holidays, as required.
• Maintain compliance with current license discipline requirements.

Qualifications

Education/Experience:

• Associates degree or higher in OT, PT, or SLP required.
• Minimum of five years clinical experience, including at least three years in patient care and one to two years in clinical management.
• Multi-site management or Area Manager/Regional experience preferred.

Computer Skills:

• Proficiency in Microsoft Office and basic internet navigation.

Certificates and Licenses:

• Valid credentials meeting state regulatory requirements for practice in the assigned state.

Supervisory Responsibilities:

• Supervise staff across multiple facilities, including training, scheduling, coaching, resolving issues, maintaining personnel records, and assisting with discipline and termination processes.

Interested in learning more? Please visit our website. Complete job description available upon request.