Regional Director of Operations

Haven Healthcare; Mattoon (IL); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement program

Paid time off and paid holidays

Voluntary life and disability保险

Job summary

Haven Healthcare in Illinois seeks a Regional Director of Operations to provide strategic oversight across multiple skilled nursing facilities, driving quality, regulatory compliance, census growth, and financial sustainability with resident-centered care.

The ideal candidate is a Licensed Nursing Home Administrator with 7–10+ years of multi-facility leadership, strong CMS knowledge, and a proven ability to lead turnarounds, coach administrators, and build collaborative regional teams.

Qualifications

• Bachelor's degree in Healthcare Administration or related field is required.
• Current LNHA license is required.
• 7–10+ years of progressive leadership experience in skilled nursing with multi-facility oversight.
• Strong knowledge of CMS regulations, reimbursement models, and PDPM.
• Ability to lead through operational challenges and change while driving results.

Responsibilities

• Provide strategic leadership and operational oversight for multiple skilled nursing facilities.
• Ensure compliance with federal, state, and local regulations.
• Drive performance across clinical, operational, financial, quality, and workforce KPIs.
• Coach and develop Administrators and facility leadership teams.
• Lead turnarounds and improvement initiatives in underperforming facilities.
• Collaborate with clinical, finance, HR, and business development to achieve goals.
• Develop census growth strategies and strengthen relationships with hospitals and physicians.
• Analyze trends and implement quality and cost-control initiatives.
• Promote accountability, engagement, teamwork, and continuous improvement.
• Foster trust-based relationships with residents, families, employees, and stakeholders.

Skills

Leadership

CMS regulations knowledge

Communication

Travel willingness

Analytical skills

Education

Bachelor's degree in Healthcare Administration or related field

Master's degree preferred

Job description

Regional Director of Operations – Skilled Nursing Facilities

Location: Illinois | Regional Travel Required
Position Type: Full-Time | Executive Leadership

Position Overview

A growing skilled nursing and post-acute care organization is seeking an accomplished Regional Director of Operations to provide strategic oversight, operational discipline, and inspirational leadership across multiple skilled nursing facilities in Illinois.

This opportunity is ideal for a Licensed Nursing Home Administrator with significant multi-facility leadership experience who thrives in complex environments and leads with accountability, collaboration, and a commitment to excellence.

Reporting to senior operations leadership, the Regional Director of Operations will partner closely with facility administrators and regional teams to drive quality outcomes, regulatory compliance, census growth, and financial sustainability while maintaining a strong focus on resident-centered care.

Key Responsibilities

• Provide strategic leadership and operational oversight for multiple skilled nursing facilities.

• Ensure compliance with all applicable federal, state, and local regulatory requirements.

• Drive performance across clinical, operational, financial, quality, and workforce KPIs.

• Coach, mentor, and develop Administrators and facility leadership teams to build strong, accountable organizations.

• Lead operational turnarounds, performance improvement initiatives, and stabilization efforts in underperforming facilities.

• Collaborate with clinical, finance, human resources, and business development teams to implement best practices and achieve organizational goals.

• Develop and execute census growth strategies while strengthening hospital, physician, referral, and community relationships.

• Analyze operational trends, identify opportunities for improvement, and implement sustainable quality and cost-control initiatives.

• Promote a culture of accountability, engagement, teamwork, and continuous improvement.

• Foster trust-based relationships with residents, families, employees, healthcare partners, and other key stakeholders.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.

• Current Licensed Nursing Home Administrator (LNHA) license required.

• 7–10+ years of progressive leadership experience within skilled nursing, including demonstrated multi-facility oversight.

• Proven success improving quality outcomes, regulatory performance, financial results, census, and employee engagement.

• Strong working knowledge of CMS regulations, reimbursement models, PDPM, and skilled nursing operations.

• Demonstrated ability to lead through operational challenges, turnarounds, and organizational change.

• Exceptional leadership, communication, relationship-building, and analytical skills.

• Strong business acumen with the ability to interpret financial and operational data and translate findings into action.

• Ability and willingness to travel regularly throughout Illinois.

Benefits

• Medical, dental, and vision insurance

• 401(k) retirement program

• Paid time off and paid holidays

• Voluntary life and disability insurance

Opportunity

This is an opportunity to join a growing post-acute care organization and have a meaningful impact across multiple skilled nursing communities.

The successful candidate will have the opportunity to influence operational performance, develop facility leaders, improve resident outcomes, and help shape the continued growth and success of the organization.

The organization is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace.