Regional Director — Multi-State Property Leadership

Sterling Group

Mishawaka (IN)

On-site

USD 110,000 - 165,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive wages

Full benefits

Family friendly culture

Job summary

Sterling Group, a family-owned real estate investment services firm, seeks a seasoned Regional Director in the Midwest to optimize property performance across leasing, maintenance, and financial reporting. You will lead site teams, enforce occupancy goals, and drive budget stewardship while delivering exceptional resident relations.

The role requires 8+ years in residential property management with multi-site oversight and a strong business acumen.

Qualifications

8+ years residential property management experience with at least 4 years multi-site oversight.
Proven success in market-rate, lease-ups, and managing Class A, B, and C communities.
Strong business acumen with measurable results in operational and financial performance.
Bachelor’s degree strongly preferred (Business, Real Estate, or related field).
Real Estate License preferred (or ability to obtain).
Industry credentials strongly valued (CPM®, ARM®, HCCP, LIHTC credentials, NAA certifications).
Expertise in budgeting, forecasting, data analysis, and financial reporting.
Minimum of 5 years’ management experience in residential property management
Excellent interpersonal relations, communicative skills and a customer-focused service orientation
Knowledge in Microsoft Office programs (Word, Excel, Outlook) required
Yardi Program knowledge is a plus

Responsibilities

Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting.
Enforce zero delinquency policy and maintain delinquencies below established budgeted goal.
Coordinate staff schedules, supervise all site staff, inspect staff work and provide direction to ensure proper and timely execution of all operational responsibilities.
Supervise and coordinate with maintenance staff and vendors.
Conduct regular property inspections.
Ensure high occupancy levels and strong resident relations.
Oversee move-ins and move-outs and related documentation is completed.
Prepare and manage the property’s annual budget, ensuring financial goals are met and expenses are controlled.
Oversee rent collection, ensure timely payments, and manage late fees or payment plans.
Implement cost-control strategies, evaluate vendor contracts, and negotiate service agreements to maintain profitability.
Develop and execute marketing strategies to attract qualified residents
Organize and oversee resident events
Monitor competitive properties and industry trends
Handle evictions in compliance with applicable laws
Meet or exceed budgeted Revenue, Expense, NOI & Cash Flow.
Manage all capital projects as budgeted and approved by ownership
Review all business plans and logs prepared for each property with special focus on any under-performing properties, monitor results and hold managers accountable for meeting goals
Oversee applicant qualifying responses including applicant interviews, application processing and each lease renewal to ensure timely completion
Regularly inspect and manage property curb appeal and product quality and quantity levels to meet Sterling standards and timelines