Regional Director, Field Operations (Multi-Unit)

Event Network, LLC; San Diego (CA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Nine paid holidays

Profit sharing

Job summary

Event Network, LLC is seeking a Regional Director, Field Operations to lead and develop Store Leaders, translate priorities into regional plans, and ensure execution across multiple locations. The role emphasizes coaching, performance management, and cross-functional collaboration to achieve sales, profitability, and guest experience goals.

The position requires extensive travel (40–60%), flexibility for evenings/weekends, and residence within the assigned regional market.

Qualifications

• 7–10 years of progressive multi-unit leadership experience in retail, hospitality, attractions, field operations, or a related environment.
• Demonstrated experience leading and developing leaders across multiple locations.
• Experience managing financial and operational performance, including sales, labor, expenses, inventory, and profitability.
• Experience with performance management, talent development, and succession planning.

Responsibilities

• Lead, coach, and develop Store Leaders across multiple locations, including performance management and succession planning.
• Translate company and business priorities into clear regional plans and execution.
• Maintain regular in-person field presence to assess performance and reinforce standards.
• Own regional performance against sales, EBITDA, payroll, labor productivity, controllable expenses, and inventory.
• Analyze business trends and store results and develop action plans to improve performance and profitability.
• Ensure compliance with policies and operating standards related to safety, cash handling, inventory, visual presentation, labor management, and guest service.
• Oversee readiness for new store openings, remodels, closures, and seasonal peaks.
• Collaborate with People Services and support teams on recruiting, onboarding, development, workforce planning, and succession.
• Build relationships with partners and local stakeholders to resolve operational issues.

Skills

Multi-unit leadership

Leading and developing leaders

Financial & operational performance

Performance management

Cross-functional collaboration

Change management

Communication skills

Matrixed environment

Travel readiness

Education

Bachelor's degree or equivalent

Job description

Event Network, LLC is seeking a Regional Director, Field Operations to lead and develop Store Leaders, translate priorities into regional plans, and ensure execution across multiple locations. The role emphasizes coaching, performance management, and cross-functional collaboration to achieve sales, profitability, and guest experience goals.

The position requires extensive travel (40–60%), flexibility for evenings/weekends, and residence within the assigned regional market.