Regional Director, AI Deployment

Cursor; United States; Remoto; USD 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

SpaceXSI is seeking a Regional Director of AI Deployment to lead a team of AI Deployment Managers serving strategic enterprise customers. You will own post-sale outcomes, collaborate with Sales and Field Engineering, and ensure measurable engineering and business value from SpaceXSI’s AI platform.

This role is cross-functional, bridging customer success, technical depth, and leadership, and requires a track record of managing deployments for enterprise software or AI platforms.

Competenze

• 4+ years of experience leading customer-facing technical teams in TAM, Solutions, Deployment, or similar roles.
• Experience owning post-sale retention or renewal outcomes for enterprise software or AI platform customers.
• Experience managing ADM, TAM, or CSM teams for developer tools, DevOps, or AI/ML platforms.
• Familiarity with software development lifecycles and enterprise AI: AI coding tools, AI agents, and LLM APIs.

Mansioni

• Hire, lead, and develop a team of AI Deployment Managers, including onboarding, coaching, performance management, and ongoing skill development.
• Own post-sale account planning, with accountability for account health, usage, risk mitigation, and expansion pipeline generation.
• Act as an escalation point for complex deployments and high-stakes enterprise accounts; build lightweight, scalable processes that codify what works while preserving speed, flexibility, and low friction.
• Guide best practices around rollout strategy, prompt design, context configuration, and internal enablement.
• Partner closely with Sales and Field Engineering to deliver a seamless post-sale experience and support expansion opportunities.
• Collaborate with Product, Engineering, and Marketing to advocate for customer needs, influence roadmap priorities, and drive product adoption.

Descrizione del lavoro

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

REGIONAL DIRECTOR, AI DEPLOYMENT

As Regional Director, AI Deployment at SpaceXSI, you'll lead and develop a team of AI Deployment Managers supporting some of our most strategic enterprise customers. This role exists to scale adoption quality and consistency as demand accelerates, translating SpaceXSI's momentum into repeatable, high-impact deployment outcomes while preserving the speed, flexibility, and developer-first ethos that make SpaceXSI successful. You'll own the post-sale experience for our enterprise segment, working closely with Sales and Field Engineering to ensure customers achieve measurable engineering and business value from SpaceXSI. This is a highly cross-functional role that sits at the intersection of customer success, technical depth, and strategic leadership.

RESPONSIBILITIES:

• Hire, lead, and develop a team of AI Deployment, including onboarding, coaching, performance management, and ongoing skill development
• Own post-sale account planning, with accountability for account health, usage, risk mitigation, and expansion pipeline generation
• Act as an escalation point for complex deployments and high-stakes enterprise accounts; build lightweight, scalable processes that codify what works while preserving speed, flexibility, and low friction
• Guide best practices around rollout strategy, prompt design, context configuration, and internal enablement
• Partner closely with Sales and Field Engineering to deliver a seamless post-sale experience and support expansion opportunities
• Collaborate with Product, Engineering, and Marketing to advocate for customer needs, influence roadmap priorities, and drive product adoption

BASIC QUALIFICATIONS:

• 4+ years of experience leading customer-facing technical teams in TAM, Solutions, Deployment, or similar roles
• Experience owning post-sale retention or renewal outcomes for enterprise software or AI platform customers

PREFERRED SKILLS AND EXPERIENCE:

• Experience managing ADM, TAM, or CSM teams for developer tools, DevOps, or AI/ML platforms
• Familiarity with software development lifecycles and enterprise AI: AI coding tools, AI agents, and LLM APIs
• Experience presenting adoption and ROI results to VP Engineering, CTO, CIO, and line-o