Regional Director

Continental; Grand Rapids (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid memberships & certifications

Mental health support

Vacation time + holidays

Job summary

Continental Properties is seeking a Regional Director to lead a portfolio of multifamily communities in Michigan. You will guide onsite Community Managers, manage budgets, and drive occupancy and revenue growth while upholding company values and ensuring exceptional resident experience.

The role requires strong financial acumen, leadership, and the ability to manage and develop remote teams across the state. Site visits and collaboration with construction/marketing are essential to success.

Qualifications

• 5+ years of experience in community management or regional leadership roles.
• Bachelor’s degree or equivalent in property management or related field.
• Strong financial acumen with budgeting, forecasting, and revenue management.
• Excellent communication and leadership skills; able to coach remote teams.

Responsibilities

• Conduct site visits to assess operations, risk, and maintenance.
• Oversee annual budgeting aligning with company expectations and market conditions.
• Lead and mentor Community Managers and Area Managers; foster a customer-centric culture.
• Analyze community performance metrics and develop action plans to improve occupancy and revenue.
• Collaborate with construction and marketing teams on lease-up communities to drive leads and timely delivery.

Skills

Leadership

Budgeting

Forecasting

Revenue management

Communication

Remote team management

Education

Bachelor's in property mgmt

Tools

RealPage

MRI

Power BI

Job description

About the position

Continental Properties is seeking a Regional Director to join its Operations team and oversee a portfolio of multifamily communities in the Michigan market. The role focuses on revenue growth, expense management, and maintaining a high standard of customer service. The Regional Director guides and leads onsite Community Managers, ensuring compliance with company values and operating procedures while supporting a positive resident experience. Candidates should be located in Michigan.

The position also involves site visits, regional budgeting, team development, performance analysis, and collaboration with construction and marketing teams on lease-up communities.

Responsibilities

• Conduct site visits to assess property operations, risk management, and maintenance.
• Oversee and execute the annual budgeting process, aligning financials with company expectations and market conditions.
• Lead and mentor Community Managers and Area Managers, supporting their development and fostering a customer-centric culture.
• Analyze community performance metrics, develop action plans, and implement strategies to improve occupancy and revenue growth.
• Collaborate with construction and marketing teams on lease-up communities to generate leads and ensure timely, high-quality product delivery.

Requirements

• At least 5 years of experience in community management, including prior experience in a regional leadership role.
• Bachelor’s degree or equivalent experience in property management or a related field.
• Strong financial acumen and proven experience in budgeting, forecasting, and revenue management.
• Excellent communication and leadership skills, including the ability to manage and motivate remote teams.
• Proficiency with property management software platforms such as RealPage and MRI, and data analysis and reporting tools such as Power BI.
• Candidates must be located in Michigan.
• Applicants must pass a post-offer criminal background check.

Benefits

• Paid professional memberships, certifications, and tuition reimbursement.
• Comprehensive mental health support, including 8 free counseling sessions per year and access to additional wellness resources.
• Generous vacation time, 9 paid holidays, and Friday half-days during designated months.
• Informal gatherings, lunches, community and company events, volunteer opportunities, and social activities.
• Annual incentives through the Building Above and Beyond (BAAB) program, based on company goals and achievements.
• Long-term incentives through SHARE, based on the success or profitability of projects worked on.
• Medical, dental, and vision plans.
• Flexible spending accounts.
• 401(k) with company match.
• Company-paid life and disability insurance.
• 6 weeks of paid parental leave and family-forming and fertility resources, including up to 12 weeks of leave for birth mothers.