Regional Director

Continental Properties Company, Inc.; Grand Rapids (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) with company match

Company-paid life and disability

6 weeks parental leave

Tuition reimbursement

Job summary

Continental Properties Company, Inc. seeks a Regional Director to join the Operations team in the Michigan market.

You will oversee a portfolio of multifamily communities, guiding Community Managers and ensuring revenue growth, strong customer service, and adherence to company values. You will lead budgeting, forecasting, and performance analysis, while collaborating with construction and marketing teams on lease-up communities to drive occupancy and ensure quality delivery.

Qualifications

• Minimum of 5 years of experience in community management, with prior regional leadership experience.
• Bachelor’s degree or equivalent in property management or a related field.
• Strong financial acumen with budgeting, forecasting, and revenue management experience.
• Excellent communication and leadership skills, including managing remote teams.

Responsibilities

• Conduct site visits to assess operations, risk management and maintenance across the Michigan region.
• Oversee and execute annual budgeting processes to align with company expectations and market conditions.
• Lead and mentor Community Managers and Area Managers, fostering a customer-centric culture.
• Analyze community performance metrics and develop action plans to drive occupancy and revenue growth.
• Collaborate with construction and marketing teams on lease-up communities to ensure timely, high-quality delivery.

Skills

Leadership

Budgeting

Forecasting

Revenue management

Communication

Remote team management

Education

Bachelor’s degree in property management

Tools

RealPage

MRI

Power BI

Job description

Continental Properties is looking for a Regional Director to join our Operations team in our Michigan market.

Are you an experienced leader in property management looking for an exciting opportunity to oversee a portfolio of multifamily communities? As a Regional Director, you will be responsible for managing your growing portfolio of communities. Your focus will be on driving revenue growth, managing expenses, and ensuring a high standard of customer service. You will provide guidance and leadership to onsite Community Managers, ensuring compliance with our company values and operating procedures, while fostering a positive living experience for residents.

We are seeking candidates located in Michigan

Essential Responsibilities

• Conduct site visits to assess operations, risk management, and maintenance of properties within the region
• Oversee and execute the annual budgeting process, ensuring financials align with company expectations and market conditions
• Lead and mentor Community Managers and Area Managers, supporting their development and fostering a customer-centric culture
• Analyze community performance metrics, develop action plans, and implement strategies to drive occupancy and revenue growth
• Collaborate with construction and marketing teams on lease-up communities to generate leads and ensure timely, high-quality product delivery

Skills for Success

• Minimum of 5 years of experience in community management, with prior experience in a regional leadership role
• Bachelor’s degree or equivalent experience in property management or a related field
• Strong financial acumen, with proven experience in budgeting, forecasting, and revenue management
• Excellent communication and leadership skills, with the ability to manage and motivate remote teams
• Proficiency in property management software platforms such as RealPage, MRI, and Power BI for data analysis and reporting

Why You’ll Love Life at Continental

Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:

• Career Growth: You’ll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
• Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
• Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and half-days on Fridays during designated months.
• Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
• Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
• Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements, and Share in the Health Appreciation of Real Estate (SHARE) developed by the company to earn long-term incentives based on the success/profitability of each project you work on.
• Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
• Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.

We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate’s experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.