Regional Data Center Logistics Leader (White-Glove)

Ait-Worldwide-Logistics; Palatine (IL); On-site; USD 106,000 - 159,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Regional Service Delivery Manager to oversee end-to-end movement of high-value tech products to data centers via road transport on the West Coast. This role leads white-glove teams for rack installation, delivery, and post-install cleanup, ensuring safety and compliance.

You will manage client communications, coordinate with carriers, and develop SOPs to improve efficiency and customer satisfaction.

Qualifications

• Proven experience in managing high-value shipments and white-glove services.
• Strong knowledge of rack installation and data center infrastructure.
• Excellent leadership and communication skills.
• Familiarity with ISO, OSHA, and TAPA standards.

Responsibilities

• Oversee secure and timely movement of high-value tech products to data centers on the West Coast.
• Lead white-glove teams handling rack installation, delivery, staging, and site cleanup.
• Develop and enforce SOPs for white-glove and high-value deliveries; monitor performance and drive improvements.
• Act as primary client contact during delivery and installation projects; provide status updates.
• Perform site surveys and risk assessments for new data center projects.
• Ensure adherence to safety protocols, PPE, and customer-specific SOPs.

Skills

High-value shipments

White-glove services

Rack installation

Data center infra

Leadership

Standards knowledge

Education

Bachelor's Degree

Job description

AIT Worldwide Logistics is seeking a Regional Service Delivery Manager to oversee end-to-end movement of high-value tech products to data centers via road transport on the West Coast. This role leads white-glove teams for rack installation, delivery, and post-install cleanup, ensuring safety and compliance.

You will manage client communications, coordinate with carriers, and develop SOPs to improve efficiency and customer satisfaction.