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Job summary
A leading food equipment company is seeking a Mid-Senior level Customer Support Representative in Troy, Ohio. This full-time role involves handling inquiries, processing orders, and maintaining customer relationships. The ideal candidate should possess an Associate Degree and have over 3 years of relevant experience in customer support or sales, alongside strong communication and organizational skills. Compensation will vary based on qualifications and experience.
Qualifications
3+ years of sales and/or customer support experience required.
Professional interpersonal, oral, and written communication skills are necessary.
Ability to read and decipher quotations and purchase orders.
Responsibilities
Handle customer inquiries via calls and emails.
Ensure accurate entry of customer orders.
Maintain customer pricing and requirements.
Skills
Customer support
Sales experience
Project management
Communication skills
Microsoft Office proficiency
Attention to detail
Education
Associate Degree in Business Administration/Marketing
Job description
A leading food equipment company is seeking a Mid-Senior level Customer Support Representative in Troy, Ohio. This full-time role involves handling inquiries, processing orders, and maintaining customer relationships. The ideal candidate should possess an Associate Degree and have over 3 years of relevant experience in customer support or sales, alongside strong communication and organizational skills. Compensation will vary based on qualifications and experience.