Regional Compliance & Closing Leader — Multi-Market

Capital Vacations, LLC

Windy Hill Beach (SC)

On-site

USD 95,000 - 130,000

Full time

2 days ago
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Job summary

Capital Vacations, LLC in Myrtle Beach, SC is seeking a Regional Manager, Contract Compliance to lead contract compliance and QA across Myrtle Beach and Tennessee markets, driving accuracy, regulatory alignment, and owner confidence.

The role blends strategic oversight with hands-on closing leadership, requiring multi-site experience, travel between markets, and the ability to coach teams while partnering with Sales, Legal and Operations.

Qualifications

  • 2+ years of vacation ownership/timeshare experience.
  • Strong background in Quality Assurance, Contract Compliance, Closing, or Sales Administration
  • Previous leadership or multi-site management experience strongly preferred
  • Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation, and closing procedures
  • Proven ability to manage cancellation and retention performance
  • Strong communication, coaching, conflict-resolution, and leadership skills
  • Ability to work effectively with both sales leadership and compliance-focused teams
  • Willingness to travel regularly between assigned markets
  • Flexibility to support weekend operations as business needs require

Responsibilities

  • Lead and support Contract Compliance/QA operations across the Myrtle Beach and Tennessee markets
  • Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
  • Manage, coach, and develop site QA/Contract Compliance leadership and team members
  • Ensure contracts, credit documentation, funding requirements, disclosures, and closing procedures meet company and regulatory standards
  • Monitor rescissions, cancellation trends, closing performance, contract quality, and regional retention
  • Partner closely with Sales, Marketing, Operations, Legal, and executive leadership
  • Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
  • Conduct site visits, audits, training, and performance reviews throughout the region
  • Implement consistent processes that protect the company while creating a positive and confident owner closing experience

Skills

Contract Compliance
Quality Assurance
Closing
Leadership
Sales Administration
Travel
Communication

Job description

Capital Vacations, LLC in Myrtle Beach, SC is seeking a Regional Manager, Contract Compliance to lead contract compliance and QA across Myrtle Beach and Tennessee markets, driving accuracy, regulatory alignment, and owner confidence.

The role blends strategic oversight with hands-on closing leadership, requiring multi-site experience, travel between markets, and the ability to coach teams while partnering with Sales, Legal and Operations.

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