Regional Manager, Contract Compliance

Capital Vacations, LLC; Myrtle Beach (SC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Life insurance

Travel opportunities

Career advancement

Performance-driven culture

Job summary

Capital Vacations seeks an experienced Regional Manager, Contract Compliance to lead contract compliance and QA across Myrtle Beach and Tennessee markets. You will ensure accurate, compliant closings and manage site QA leadership while coordinating with Sales, Legal and Operations.

This role emphasizes ownership of the closing process, regulatory alignment, and developing teams to sustain owner confidence and retention. Travel between markets is required.

Qualifications

• 2+ years of vacation ownership/timeshare experience.
• Background in QA, Contract Compliance, Closing or Sales Administration.
• Previous leadership or multi-site management experience preferred.
• Thorough understanding of vacation ownership contracts, disclosures, rescission, financing docs, and closing procedures.
• Willingness to travel regularly between assigned markets.

Responsibilities

• Lead Contract Compliance/QA operations across Myrtle Beach and Tennessee.
• Personally conduct and close vacation ownership transactions with high accuracy and compliance.
• Coach and develop site QA/Contract Compliance leadership and team.
• Ensure contracts, disclosures, funding docs meet standards.
• Monitor rescissions, cancellations, closing performance, and retention.
• Partner with Sales, Marketing, Operations, Legal, and executives.
• Identify compliance concerns and resolve owner issues.
• Conduct site visits, audits, training, and performance reviews.
• Implement consistent processes to protect the company while ensuring a confident owner closing experience.

Skills

Contract Compliance

Quality Assurance

Closing procedures

Sales Administration

Leadership

Job description

North Myrtle Beach, South Carolina · Myrtle Beach Sales Office · Quality Assurance

Job Description

Myrtle Beach, SC | Regional Oversight: Myrtle Beach & Tennessee

Capital Vacations is seeking an experienced Regional Manager, Contract Compliance to lead contract compliance and Quality Assurance operations across our Myrtle Beach market while providing leadership and oversight for our Tennessee locations.

This is a highly visible, production-driven leadership role for a vacation ownership professional who understands the importance of a strong closing process, contract accuracy, compliance, owner confidence, and retention.

What You’ll Do

• Lead and support Contract Compliance/QA operations across the Myrtle Beach and Tennessee markets
• Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
• Manage, coach, and develop site QA/Contract Compliance leadership and team members
• Ensure contracts, credit documentation, funding requirements, disclosures, and closing procedures meet company and regulatory standards
• Monitor rescissions, cancellation trends, closing performance, contract quality, and regional retention
• Partner closely with Sales, Marketing, Operations, Legal, and executive leadership
• Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
• Conduct site visits, audits, training, and performance reviews throughout the region
• Implement consistent processes that protect the company while creating a positive and confident owner closing experience

Compensation

This role offers a multi-layered compensation structure designed to reward both individual and regional performance, including:

• Competitive base salary
• Weekly production-based earnings tied to personally closed transactions
• Regional performance and retention incentive opportunity

For the right industry professional, this structure provides the stability of leadership compensation with the ability to directly participate in production and regional results.

What We’re Looking For

• 2+ years of vacation ownership/timeshare experience
• Strong background in Quality Assurance, Contract Compliance, Closing, or Sales Administration
• Previous leadership or multi-site management experience strongly preferred
• Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation, and closing procedures
• Proven ability to manage cancellation and retention performance
• Strong communication, coaching, conflict-resolution, and leadership skills
• Ability to work effectively with both sales leadership and compliance-focused teams
• Willingness to travel regularly between assigned markets
• Flexibility to support weekend operations as business needs require

Why Capital Vacations?

Capital Vacations continues to grow across key vacation ownership markets, creating opportunities for experienced industry leaders to make a meaningful impact.

We offer comprehensive medical, dental, and vision benefits, 401(k), company-paid life insurance, travel opportunities, career advancement, and a performance-driven culture that values accountability, integrity, and results.