Regional Manager, Contract Compliance

Capital Vacations, LLC; Windy Hill Beach (SC); On-site; USD 95,000 - 130,000; Full time

Job summary

Capital Vacations, LLC in Myrtle Beach, SC is seeking a Regional Manager, Contract Compliance to lead contract compliance and QA across Myrtle Beach and Tennessee markets, driving accuracy, regulatory alignment, and owner confidence.

The role blends strategic oversight with hands-on closing leadership, requiring multi-site experience, travel between markets, and the ability to coach teams while partnering with Sales, Legal and Operations.

Qualifications

• 2+ years of vacation ownership/timeshare experience.
• Strong background in Quality Assurance, Contract Compliance, Closing, or Sales Administration
• Previous leadership or multi-site management experience strongly preferred
• Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation, and closing procedures
• Proven ability to manage cancellation and retention performance
• Strong communication, coaching, conflict-resolution, and leadership skills
• Ability to work effectively with both sales leadership and compliance-focused teams
• Willingness to travel regularly between assigned markets
• Flexibility to support weekend operations as business needs require

Responsibilities

• Lead and support Contract Compliance/QA operations across the Myrtle Beach and Tennessee markets
• Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
• Manage, coach, and develop site QA/Contract Compliance leadership and team members
• Ensure contracts, credit documentation, funding requirements, disclosures, and closing procedures meet company and regulatory standards
• Monitor rescissions, cancellation trends, closing performance, contract quality, and regional retention
• Partner closely with Sales, Marketing, Operations, Legal, and executive leadership
• Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
• Conduct site visits, audits, training, and performance reviews throughout the region
• Implement consistent processes that protect the company while creating a positive and confident owner closing experience

Skills

Contract Compliance

Quality Assurance

Closing

Leadership

Sales Administration

Travel

Communication

Job description

Career Opportunities with Capital Vacations

A great place to work.

Careers At Capital Vacations

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

Myrtle Beach, SC | Regional Oversight: Myrtle Beach & Tennessee

Capital Vacations is seeking an experienced Regional Manager, Contract Compliance to lead contract compliance and Quality Assurance operations across our Myrtle Beach market while providing leadership and oversight for our Tennessee locations.

This is a highly visible, production-driven leadership role for a vacation ownership professional who understands the importance of a strong closing process, contract accuracy, compliance, owner confidence, and retention.

What You’ll Do

• Lead and support Contract Compliance/QA operations across the Myrtle Beach and Tennessee markets
• Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
• Manage, coach, and develop site QA/Contract Compliance leadership and team members
• Ensure contracts, credit documentation, funding requirements, disclosures, and closing procedures meet company and regulatory standards
• Monitor rescissions, cancellation trends, closing performance, contract quality, and regional retention
• Partner closely with Sales, Marketing, Operations, Legal, and executive leadership
• Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
• Conduct site visits, audits, training, and performance reviews throughout the region
• Implement consistent processes that protect the company while creating a positive and confident owner closing experience

Compensation

This role offers a multi-layered compensation structure designed to reward both individual and regional performance, including:

• Weekly production-based earnings tied to personally closed transactions
• Regional performance and retention incentive opportunity

For the right industry professional, this structure provides the stability of leadership compensation with the ability to directly participate in production and regional results.

What We’re Looking For

• 2+ years of vacation ownership/timeshare experience
• Strong background in Quality Assurance, Contract Compliance, Closing, or Sales Administration
• Previous leadership or multi-site management experience strongly preferred
• Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation, and closing procedures
• Proven ability to manage cancellation and retention performance
• Strong communication, coaching, conflict-resolution, and leadership skills
• Ability to work effectively with both sales leadership and compliance-focused teams
• Willingness to travel regularly between assigned markets
• Flexibility to support weekend operations as business needs require

Why Capital Vacations?

Capital Vacations continues to grow across key vacation ownership markets, creating opportunities for experienced industry leaders to make a meaningful impact.

We offer comprehensive medical, dental, and vision benefits, 401(k), company-paid life insurance, travel opportunities, career advancement, and a performance-driven culture that values accountability, integrity, and results.

If you are an experienced vacation ownership QA or contract professional ready to take ownership of a region while remaining connected to the closing floor, we want to hear from you.