QA & Compliance Specialist - Timeshare Closings

Capital Vacations, LLC; North Myrtle Beach (SC); On-site; USD 36,000 - 60,000; Full time

Job summary

Capital Vacations, LLC is seeking a Quality Assurance Representative to support the sales process, ensure accuracy of owner information, and uphold integrity of the Capital product. The role emphasizes customer service, contract review, and adherence to procedures to minimize misrepresentations and cancellations.

The ideal candidate will be detail-oriented, have a strong problem-solving mindset, and be capable of working weekends and holidays as required, with a path for performance-based

Qualifications

• High school diploma or equivalent with related experience preferred.
• Sales experience within the Timeshare industry is valued.
• Possess and maintain Notary credentials.

Responsibilities

• Provide customer service to Owners during closings and cancellation periods to ensure confidence in purchases.
• Assist with contracts, processes and related office functions as needed.
• Verify documents for accuracy and ensure compliance with regulations and company policies.

Skills

Sales experience

Customer service skills

Written and oral communication

Typing and basic computer skills

Flexible schedule

Education

High school diploma / GED

Notary credentials

Job description

Capital Vacations, LLC is seeking a Quality Assurance Representative to support the sales process, ensure accuracy of owner information, and uphold integrity of the Capital product. The role emphasizes customer service, contract review, and adherence to procedures to minimize misrepresentations and cancellations.

The ideal candidate will be detail-oriented, have a strong problem-solving mindset, and be capable of working weekends and holidays as required, with a path for performance-based