Regional Collections Lead — Drive Cash Flow & DSO

Ryder System, Inc.; Olympia (WA); Remote; USD 50,000 - 61,000; Full time

Job summary

Ryder System, Inc. is seeking a Regional Collections Associate to manage a regional portfolio, driving DRO improvement, reducing delinquency, and protecting Ryder's financial interests.

You will collaborate with Operations, Rental, and Sales teams to coordinate actions on disputed billing and terms, while maintaining strong customer relationships. The role requires strong negotiation, communication, and analytical skills, with a focus on timely resolution, documentation, and process improvements

Qualifications

• HS diploma required
• Associate or Bachelor’s degree preferred
• Commercial collections experience required
• MS Office Suite intermediate required

Responsibilities

• Contact customers to solicit payment and negotiate cessation of services
• Analyze disputes and deductions to resolve amounts due
• Provide regular receivables updates to Finance, Operations and Sales Leadership
• Participate in projects related to Collections and Billing

Skills

Negotiation

Communication

Analytical thinking

Time management

Relationship building

Problem solving

Attention to detail

MS Office

Education

HS diploma

Associate degree preferred

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Ryder System, Inc. is seeking a Regional Collections Associate to manage a regional portfolio, driving DRO improvement, reducing delinquency, and protecting Ryder's financial interests.

You will collaborate with Operations, Rental, and Sales teams to coordinate actions on disputed billing and terms, while maintaining strong customer relationships. The role requires strong negotiation, communication, and analytical skills, with a focus on timely resolution, documentation, and process improvements