Regional Collections Lead — Maximize Cash Flow

Ryder System, Inc.; Cheyenne (WY); Remote; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Regional Collections Associate to manage a regional portfolio's collection activities and maintain communications with customers to improve financial results.

You will help lower DRO, reduce 30+ day delinquency, and minimize bad debt while coordinating with Operations, Rental, and Sales teams to address disputes. Responsibilities include negotiating payments, analyzing deductions, providing leadership with updates, and contributing to process improvements in

Qualifications

• H.S. diploma/GED required
• Associate's degree preferred in business, accounting, financial or related field
• Bachelor's degree preferred in business, accounting, financial or related field
• One year or more in commercial collections required
• Two years or more in accounting/financial with the H.S. Diploma required
• 0 to One year in accounting/financial with the Associate's/Bachelor's degree required
• Demonstrated knowledge of commercial collections process intermediate required
• MS Office Suite intermediate required

Responsibilities

• Contacts customers to solicit payment, negotiate cessation of services, obtain information on deductions and billing issues, and determine contract defaults.
• Analyzes disputes and deductions to facilitate resolution of amounts due to Ryder.
• Provide regular updates on receivables to Finance, Operations, Sales, and Rental leadership.
• Participates in projects and focus groups related to enhancements in Collections, AR, Customer Service, and Billing.
• Develop documentation and user manuals as directed.
• Mitigate losses, improve receivables metrics, and save customer relationships.

Skills

Negotiation

Accounts receivable knowledge

Customer relationship building

Communication

Problem solving

Multi-tasking

Time management

Attention to detail

Team collaboration

Decision making

Education

High School Diploma or GED

Associate's degree preferred in business or accounting

Bachelor's degree preferred in business or accounting

Tools

MS Office Suite

ERP/Collections software basics

Job description

Ryder System, Inc. is seeking a Regional Collections Associate to manage a regional portfolio's collection activities and maintain communications with customers to improve financial results.

You will help lower DRO, reduce 30+ day delinquency, and minimize bad debt while coordinating with Operations, Rental, and Sales teams to address disputes. Responsibilities include negotiating payments, analyzing deductions, providing leadership with updates, and contributing to process improvements in