Regional Clinical Services Manager - Donor Care

We Are Sharing Hope Sc; Charleston, North Charleston (SC, SC); On-site; USD 110,000 - 150,000; Full time

Job summary

We Are Sharing Hope Sc in Charleston, SC seeks a Regional Manager of Clinical Services to lead medical donor management and supervise CDC, RTC, Referral AOC, Organ AOC, and clinical educator staff. The role includes setting goals, collaborating with the Director of Clinical Services, training staff, managing on-call coverage, and driving process improvements in a high‑stakes transplant environment.

The role requires up to 50% travel, strong leadership, and adherence to CMS/OPTN guidelines to

Qualifications

• Bachelor's or Associate degree.
• Three (3) years critical care experience.
• Two (2) years of experience working as an OPO CDC, or equivalent position.
• Management experience desired.
• Ability to multi-task in high-stress situations and supervise a multi-disciplinary team.
• An equivalent combination of education and experience.

Responsibilities

• Create goals for medical donor management and CDC staff per SHSC strategy, OPTN and CMS guidelines.
• Collaborate with the DCS and management to document and meet goals.
• Observe field days (minimum 2 per month) in hospital/OR.
• Support Organ AOC role as needed.
• Track and trend medical cases; identify why consented organs are not transplanted for process improvement.
• Facilitate monthly staff meetings with the Medical Director.
• Share AOC duties under DCS; 2 shifts per month.
• Assess CDCs' ability to evaluate donors; obtain physicals, medical data, and records.
• Initiate standing orders and donor evaluation, manage organ function and recovery.
• Assess CDCs' ability to stabilize unstable donors via hemodynamics and treatments.
• Work with clinical preceptors to train new staff in donor management.
• Ensure accurate documentation of the donor process.
• Schedule staff for on-call, Hospital Development assistance, etc.
• Conduct performance reviews with the DCS.
• Collaborate with DCS on policies, procedures, document control and workflows.
• Collaborate on research to maximize transplanted organs and develop new treatments.
• Oversee clinical training for CDCs, RTCs, AOCs and educators.
• Review and revise procedures; ensure staff are trained before tasks.
• Mentor recovery personnel throughout donation.
• Provide real-time feedback and guidance to clinicians.
• Maintain regional clinical supply inventory and par levels; manage expiry.
• Prepare supplies and onboarding education for contracted staff.
• Other duties as assigned.

Skills

Critical care experience

Leadership

Management experience

Multi-tasking under pressure

Education

Bachelor's degree

Associate degree

Job description

We Are Sharing Hope Sc in Charleston, SC seeks a Regional Manager of Clinical Services to lead medical donor management and supervise CDC, RTC, Referral AOC, Organ AOC, and clinical educator staff. The role includes setting goals, collaborating with the Director of Clinical Services, training staff, managing on-call coverage, and driving process improvements in a high‑stakes transplant environment.

The role requires up to 50% travel, strong leadership, and adherence to CMS/OPTN guidelines to