Regional Client Success Manager, Mountain Region

Fooda, Inc.; Denver (CO); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Salary + stock options

Health, dental, vision

401k with match

Parental leave

FSAs

Laptop provided

Office lunch programs

Challenging adventures

Job summary

Fooda, Inc. in Denver is seeking a Manager of Client Success to oversee operations across the Mountain Region. You will coach teams, strengthen client relationships, and ensure restaurant partner performance to deliver exceptional day-to-day experiences.

This role reports to the Senior Regional Vice President of Sales and Operations and is hybrid in Denver with about 50% local travel. We value leadership, data-driven decisions, and a hands-on approach to problem solving.

Qualifications

• 7+ years experience in food service, restaurant management or hospitality in a client facing role.

Responsibilities

• Manage, coach and support teams across all product offerings as they lead day-to-day operations. Hold teammates accountable for the ownership of client relationships and restaurant performance.
• Manage, teach, and coach multiple operations teammates ensuring best practices for Fooda are being executed, including but not limited to: client business reviews, account retention, and expense management.
• Hold responsibility and lead processes aligning to recruiting, training and retention of employees.
• Identify operational challenges aligning to client needs and requests. Serve as a leader to create and execute different strategies or processes.
• Collaborate with the market leadership and the sales teams with retention initiatives for all markets.
• Lead quarterly business reviews with key stakeholders.
• This is not a remote role and will require ~50% local travel within the Mountain Region.

Skills

Interpersonal skills

Data analysis

Project management

Financial acumen

Organization & detail orientation

Communication to leadership

Leadership

Problem solving

Job description

Fooda, Inc. in Denver is seeking a Manager of Client Success to oversee operations across the Mountain Region. You will coach teams, strengthen client relationships, and ensure restaurant partner performance to deliver exceptional day-to-day experiences.

This role reports to the Senior Regional Vice President of Sales and Operations and is hybrid in Denver with about 50% local travel. We value leadership, data-driven decisions, and a hands-on approach to problem solving.