Regional Client Services Lead, Post-Trade Optimization

OSTTRA Group; New York, Northern (NY, KY); Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Hybrid working model

Global benefits

Job summary

OSTTRA in New York, NY seeks a regional Client Services Team Leader to coordinate the triReduce-triBalance group and deliver end-to-end cycles. You will lead 5-6 team members, ensure training, and align regional efforts with global processes. Strong OTC knowledge and SQL skills are preferred.

The role emphasizes leadership, client communication, and contributing to a high-performing, collaborative team. Hybrid work options are available.

Qualifications

• Leadership skills to manage a regional client services team.
• Deep understanding of triReduce and triBalance services.
• Ability to communicate with clients and internal stakeholders.
• Strong OTC product knowledge and valuation concepts.
• Technical familiarity with MySQL and SQL queries.
• Basic Python programming understanding.

Responsibilities

• Lead and coordinate regional triReduce-triBalance Client services team (5-6 members).
• Ensure team stays trained on latest service knowledge and generates proposals.
• Coordinate meetings, training, and client visits for full support coverage.
• Provide internal training and participate in regional recruiting.
• Ensure ongoing one-to-one feedback and alignment with Osttra values.
• Oversee regional client services to maximize value from services.
• Collaborate with global Client services for consistent processes and staffing.

Skills

Leadership

triReduce/triBalance services

Communication

OTC derivatives knowledge

MySQL

SQL queries

Python basics

Tools

MySQL

SQL

Python

Job description

OSTTRA in New York, NY seeks a regional Client Services Team Leader to coordinate the triReduce-triBalance group and deliver end-to-end cycles. You will lead 5-6 team members, ensure training, and align regional efforts with global processes. Strong OTC knowledge and SQL skills are preferred.

The role emphasizes leadership, client communication, and contributing to a high-performing, collaborative team. Hybrid work options are available.