Regional Client Relations Leader - West Coast Luxury

UNAVAILABLE; Los Angeles (CA); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental, and vision benefits

Paid vacation time and personal days

Employee discounts

Retirement plan with employer contribution

Job summary

Moncler is looking for a Regional Client Relations Manager in Los Angeles to lead client engagement across multiple retail locations. This role demands strong strategic thinking, client development, and coaching skills combined with a focus on enhancing client experience and driving loyalty. Candidates should have at least 5 years of experience in client relations or luxury retail management. The position offers a competitive salary of $115,000 to $130,000 plus bonuses and benefits.

Qualifications

• Minimum 5 years in client relations or luxury retail management.
• Proven track record of client retention and service excellence.

Responsibilities

• Lead client development vision focused on retention and acquisition.
• Analyze CRM reports for high-potential clients.
• Coach Client Advisors on outreach and appointments.
• Plan boutique-level client events and activations.
• Track client metrics for continuous improvement.

Skills

Understanding luxury client behavior

Coaching and team development

Client lifecycle management

Strong communication skills

Education

Bachelor’s Degree or equivalent experience

Job description

Moncler is looking for a Regional Client Relations Manager in Los Angeles to lead client engagement across multiple retail locations. This role demands strong strategic thinking, client development, and coaching skills combined with a focus on enhancing client experience and driving loyalty. Candidates should have at least 5 years of experience in client relations or luxury retail management. The position offers a competitive salary of $115,000 to $130,000 plus bonuses and benefits.