Regional Client Performance Lead

Boyd Group Services; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Gerber Collision & Glass is seeking a Performance Manager within the Client Support Organization to maximize operational performance for Insurance Partner(s) and collaborate with the National Account Team across division, market, and shop levels.

The role applies training, coaching, and development of operations teams to improve core business performance while adhering to DRP requirements, and serves as the main point of contact for Insurance Partners and internal teams.

Responsibilities

• Supports achievement of operational and client metrics. Prepares concise and informative audit results.

Job description

Gerber Collision & Glass is seeking a Performance Manager within the Client Support Organization to maximize operational performance for Insurance Partner(s) and collaborate with the National Account Team across division, market, and shop levels.

The role applies training, coaching, and development of operations teams to improve core business performance while adhering to DRP requirements, and serves as the main point of contact for Insurance Partners and internal teams.