Regional Client Admin & Front Desk Lead

Golden Reserve; Detroit (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Generous time off policy

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Life Insurance

Job summary

Golden Reserve is seeking an experienced Regional Client Administrator to oversee its Detroit, Michigan locations. This in-office role will be based at Novi and Plymouth and blends receptionist duties with office management to support sales and operations.

You will handle client communications, manage regional office operations and filing, and provide outstanding service to clients while contributing to a growing financial services team.

Qualifications

• Two (2) years+ of administrative support experience with phone handling.
• Expertise in Microsoft Office including Teams.
• Excellent grammar, spelling, proofreading and communication skills.
• GRIT and ownership in a fast-paced office.

Responsibilities

• Oversee incoming and outbound client communications (phone, mail, email).
• Manage regional office operations and inventory to ensure client experience.
• Maintain client filing system and records with accuracy.
• Provide world-class customer service as part of sales and operations.
• Support regional seminars and company events when needed.

Skills

Administrative support

Phone support

Client communication

Grammar & proofreading

GRIT

Tools

Microsoft Office (Teams)

Job description

Golden Reserve is seeking an experienced Regional Client Administrator to oversee its Detroit, Michigan locations. This in-office role will be based at Novi and Plymouth and blends receptionist duties with office management to support sales and operations.

You will handle client communications, manage regional office operations and filing, and provide outstanding service to clients while contributing to a growing financial services team.