Client Experience & Office Operations Lead

Advisor Talent Solutions; Ann Arbor (MI); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Health Insurance

PTO

Flex time

Friday lunch

Professional development

Job summary

Imber Wealth Advisors in Ann Arbor, MI seeks a Front Desk Coordinator to welcome clients, manage the lobby, and keep the office running smoothly. You’ll greet visitors by name, coordinate meetings, arrange refreshments, and ensure conference rooms remain client-ready and organized throughout the day.

This role supports Client Service and Advisors, keeps supplies stocked, files communications, and helps with events; in return you’ll work in a professional, collaborative environment with steady

Qualifications

• 1+ years of experience working in a professional office and fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage competing priorities.
• Reliable team player with a proactive, can-do attitude.

Responsibilities

• Serve as the first point of contact for clients, guests, and visitors in person and by phone.
• Create a warm, professional, and calm front-desk experience.
• Greet clients by name and ensure they feel welcomed and cared for.
• Maintain a client-ready lobby and conference rooms at all times.
• Support meeting hospitality (refreshments, room setup, flow).
• Own day-to-day organization and appearance of the office; manage supplies.
• Coordinate basic vendor interactions and office-related logistics.
• Track office-related tasks and follow through to completion.
• Provide front-office support during peak times and team absences.

Skills

Customer service

Communication

Organizational skills

Multitasking

Problem solving

Team collaboration

Independent initiative

Technology proficiency

Education

Bachelor's degree preferred

Job description

Imber Wealth Advisors in Ann Arbor, MI seeks a Front Desk Coordinator to welcome clients, manage the lobby, and keep the office running smoothly. You’ll greet visitors by name, coordinate meetings, arrange refreshments, and ensure conference rooms remain client-ready and organized throughout the day.

This role supports Client Service and Advisors, keeps supplies stocked, files communications, and helps with events; in return you’ll work in a professional, collaborative environment with steady