Regional Catastrophe Claims Manager

Shelter Insurance Companies; Lexington (KY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health, Dental, Vision & Prescription

401(k) Savings and Profit Sharing

Paid Time Off

Wellness Program

Dress for Your Day

Flexible Scheduling

Job summary

Shelter Insurance Companies in Lexington, KY is seeking a Regional Catastrophe Claims Manager to lead regional catastrophe claims operations, monitor loss severity, and implement best‑practice strategies. You will direct daily operations, oversee vendor partnerships and budgets, and stay current on industry trends to improve catastrophe claims performance.

This role requires five years of claims adjusting and prior supervisory experience, plus CPCU/AIC/AIM progress is preferred.

Qualifications

• Typically requires a minimum of five years of successful claims adjusting experience with strong organization, communication, negotiation, and decision-making skills and thorough knowledge of claims procedures, policies, and coverages.
• Previous supervisory experience with demonstrated ability to lead others effectively.
• AIC, AIM, or CPCU designation—or active progress toward completion—preferred.
• Analytical and problem-solving skills; able to manage multiple projects and teams concurrently.
• Strong technology skills to communicate, research, and improve departmental efficiency and proficiency.
• Ability to travel as required; may be up to 30%.

Responsibilities

• Leads regional catastrophe claims operations for the Claims Department.
• Monitors loss severity and sets best‑practice strategies; directs daily operations and personnel to deliver prompt, fair service.
• Oversees vendor partnerships and the catastrophe claims budget; stays current on industry trends and improvements.

Skills

Reading comprehension

Communication

Leadership

Claims adjusting experience

Supervisory experience

CPCU/AIC/AIM designation progression

Analytical skills

Technology skills

Travel up to 30%

Job description

Regional Catastrophe Claims Manager

A company built to serve you. It's your career, Shelter it!

$90,002-115,203 minimum starting pay

Job Level - Manager

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing

Leads regional catastrophe claims operations for the Claims Department. Monitors loss severity and sets best‑practice strategies. Directs daily operations and personnel to deliver prompt, fair service in line with company guidelines and management objectives. Oversees vendor partnerships and the catastrophe claims budget. Stays current on industry trends, platforms, integrations, and improvement opportunities related to catastrophe claims.

What We're Looking For

• Excellent reading comprehension for insurance policy and claims law.
• Strong communication, leadership, organization, and decision-making skills.
• Typically requires a minimum of five years of successful claims adjusting experience with strong organization, communication, negotiation, and decision-making skills and thorough knowledge of claims procedures, policies, and coverages.
• Previous supervisory experience with demonstrated ability to lead others effectively.
• AIC, AIM, or CPCU designation—or active progress toward completion—preferred.
• Analytical and problem-solving skills; able to manage multiple projects and teams concurrently.
• Strong technology skills to communicate, research, and improve departmental efficiency and proficiency.
• Ability to travel as required; may be up to 30%.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Benefits

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!