Regional Catastrophe Claims Manager

Shelter Insurance; Lexington (KY); Sur place; USD 90 000 - 115 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) and Savings Plans

Paid Time Off

Flexible Scheduling

Dress for Your Day

Résumé du poste

Shelter Insurance in Lexington, KY is seeking a Regional Catastrophe Claims Manager to lead regional catastrophe claims operations, monitor loss severity, and drive best‑practice strategies. You will direct daily operations, oversee staff, and manage vendor partnerships to ensure prompt, fair service.

The role requires five years of claims experience with leadership ability; a CPCU/AIC/AIM designation or progress toward one is preferred. Travel up to 30% may be required.

Qualifications

• Minimum five years of successful claims adjusting experience with strong organization, communication, negotiation, and decision‑making skills and thorough knowledge of claims procedures, policies, and coverages.
• Previous supervisory experience with demonstrated ability to lead others effectively.
• AIC, AIM, or CPCU designation—or active progress toward completion—preferred.

Responsabilités

• Leads regional catastrophe claims operations for the Claims Department.
• Monitors loss severity and sets best‑practice strategies.
• Directs daily operations and personnel to deliver prompt, fair service in line with company guidelines and management objectives.
• Oversees vendor partnerships and the catastrophe claims budget.
• Stays current on industry trends, platforms, integrations, and improvement opportunities related to catastrophe claims.

Connaissances

Leadership

Decision making

Communication

Negotiation

Claims procedures knowledge

Analytical skills

Travel up to 30%

Formation

AIC, AIM, or CPCU designation (preferred)

Description du poste

A company built to serve you. It's your career, Shelter it! Regional Catastrophe Claims Manager $90,002-115,203 minimum starting pay Job Level - Manager Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

• Leads regional catastrophe claims operations for the Claims Department.
• Monitors loss severity and sets best‑practice strategies.
• Directs daily operations and personnel to deliver prompt, fair service in line with company guidelines and management objectives.
• Oversees vendor partnerships and the catastrophe claims budget.
• Stays current on industry trends, platforms, integrations, and improvement opportunities related to catastrophe claims.

What We're Looking For:

• Excellent reading comprehension for insurance policy and claims law.
• Strong communication, leadership, organization, and decision‑making skills.
• Typically requires a minimum of five years of successful claims adjusting experience with strong organization, communication, negotiation, and decision‑making skills and thorough knowledge of claims procedures, policies, and coverages.
• Previous supervisory experience with demonstrated ability to lead others effectively.
• AIC, AIM, or CPCU designation—or active progress toward completion—preferred.
• Analytical and problem‑solving skills; able to manage multiple projects and teams concurrently.
• Strong technology skills to communicate, research, and improve departmental efficiency and proficiency.
• Ability to travel as required; may be up to 30%.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance Savings and Profit Sharing 401(k) Paid Time Off for Sick and Personal Leave, Vacation and Holidays Vitality Wellness Program "Dress for Your Day" Dress Code Flexible Scheduling And much more!

We champion diversity and strive to provide opportunities.

Our family-oriented culture is one that promotes inclusion and positivity.

Together we have achieved the winner of the Award for Best Places to Work since 2017!

The Shelter Insurance® group of companies is a leader in the insurance industry, providing customers with exceptional insurance and financial products and services. Since opening our doors in 1946, we have become one of the most successful and financially-sound, super-regional insurance groups in the country. We provide a variety of insurance options for our customers including auto, home, life and business insurance. We exist to be a leader in our communities by providing daily value while we SHELTER what matters most. At Shelter Insurance, we value, celebrate, and invest in people. With over 75 years of success, we have built a strong foundation rooted in doing the right thing and making progress that truly matters - for our employees, our customers, and our communities. Our employees are the backbone of our success, which is why we are committed to fostering an inclusive environment, offering competitive benefits and meaningful opportunities for growth and development. We strive to honor our legacy, while innovating for a future full of opportunities. Shelter has a purpose driven culture that centers on: Involvement Within Our Communities Financial Strength & Stability Benefits

Shelter Insurance is proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce.

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

If you have a disability and require reasonable accommodations for any part of the selection process, we’re here to help you out.

Application deadline: 10/19/2026.