Claims Administrative Assistant

Shelter Insurance Companies; Columbia Township (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Prescription drug insurance

401(k) savings & profit sharing

Paid Time Off

Vitality Wellness Program

Dress for Your Day

Flexible scheduling

Job summary

Shelter Insurance Companies in Missouri seeks a Claims Administrative Assistant to support draft processing and recovery balancing. The role involves handling complex claims-related tasks, solving problems, and coordinating duties under supervision.

The successful candidate will have strong administrative skills, excellent communication abilities, and the math skills needed to balance procedures while dealing with customers professionally.

Qualifications

• Superior administrative office skills.
• Strong interpersonal and investigative skills.
• Excellent oral and written communication skills.
• Ability to communicate with irate customers and resolve issues effectively.
• Excellent mathematical skills to perform balancing procedures.
• Ability to accept supervision and work cooperatively with others.

Responsibilities

• Perform duties associated with draft processing and problem solving, recovery balancing, resolving issues related to claims processing and performing special projects as assigned by Supervisor.
• Coordinate all facets of claims draft processing and duties associated with claims recovery functions.

Skills

Superior administrative

Interpersonal skills

Written communication

Oral communication

Customer issue resolution

Balancing procedures

Team cooperation

Job description

A company built to serve you. It's your career, Shelter it!

Claims Administrative Assistant

$17.06 minimum starting salary

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing

Perform duties associated with draft processing and problem solving, recovery balancing, resolving issues related to claims processing and performing special projects as assigned by Supervisor. Coordinate all facets of claims draft processing and duties associated with claims recovery functions.

What We're Looking For

• Superior administrative office skills
• Strong interpersonal and investigative skills
• Excellent oral and written communication skills
• Ability to communicate with irate customers and resolve issues effectively
• Excellent mathematical skills to perform balancing procedures
• Ability to accept supervision, follow instructions, and work in a harmonious manner with co-workers and supervisors.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation

Benefits

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!

#IND1#

If Interested, Please Apply By

10/18/2026