Claims Administrative Assistant

Shelter Insurance; Columbia Township (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Savings

Paid time off

Wellness program

Flexible scheduling

Dress for Your Day

Dress code

Job summary

Shelter Insurance is seeking a Claims Administrative Assistant to support draft processing, recovery balancing, and issue resolution in the claims workflow. The role requires strong administrative skills and solid communication with customers, including handling irate clients and balancing procedures.

The position emphasizes teamwork, adherence to supervision, and completion of special projects as assigned by a Supervisor.

Qualifications

• Strong administrative office capabilities and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle irate customers professionally and resolve issues.
• Ability to balance with accuracy and follow supervision.

Responsibilities

• Handle draft processing and related problem solving.
• Coordinate drafts and recovery functions for claims.
• Support special projects assigned by the Supervisor.

Skills

Administrative skills

Interpersonal skills

Communication

Customer service

Numerical skills

Team collaboration

Job description

Claims Administrative Assistant

$17.06 minimum starting salary

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

Perform duties associated with draft processing and problem solving, recovery balancing, resolving issues related to claims processing and performing special projects as assigned by Supervisor. Coordinate all facets of claims draft processing and duties associated with claims recovery functions.

What We're Looking For:

Superior administrative office skills Strong interpersonal and investigative skills Excellent oral and written communication skills Ability to communicate with irate customers and resolve issues effectively Excellent mathematical skills to perform balancing procedures Ability to accept supervision, follow instructions, and work in a harmonious manner with co-workers and supervisors. Ability to perform the essential functions of the position, with or without a reasonable accommodation Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry.

Benefits:

• Health
• Dental
• Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day"
• Dress Code
• Flexible Scheduling
• And much more!

About the Company:

The Shelter Insurance group of companies is a leader in the insurance industry, providing customers with exceptional insurance and financial products and services. Since opening our doors in 1946, we have become one of the most successful and financially-sound, super-regional insurance groups in the country. We provide a variety of insurance options for our customers including auto, home, life and business insurance. We exist to be a leader in our communities by providing daily value while we SHELTER what matters most.

At Shelter Insurance, we value, celebrate, and invest in people. With over 75 years of success, we have built a strong foundation rooted in doing the right thing and making progress that truly matters - for our employees, our customers, and our communities. Our employees are the backbone of our success, which is why we are committed to fostering an inclusive environment, offering competitive benefits and meaningful opportunities for growth and development. We strive to honor our legacy, while innovating for a future full of opportunities. Shelter has a purpose driven culture that centers on: Involvement Within Our Communities Financial Strength & Stability Benefits. Together we have achieved the winner of the Award for Best Places to Work since 2017!

Shelter Insurance is proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications. If you have a disability and require reasonable accommodations for any part of the selection process, we're here to help you out.