Regional Business Office Manager

Vivo Healthcare; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Vivo Healthcare is seeking a Regional Business Office Manager to oversee the financial and administrative operations for multiple Northeast Florida locations. The role requires leadership of Business Office Managers, ensuring compliance, and driving financial performance across sites.

The position emphasizes revenue cycle expertise, strong communication, and the ability to travel region-wide, including overnight stays.

Qualifications

• Minimum of 3-5 years of multi-site business office management experience, preferably in healthcare.
• Strong knowledge of revenue cycle management, billing, collections, and business office operations.
• Proven leadership experience managing multiple locations and developing high-performing teams.
• Excellent communication, organizational, and problem-solving skills.
• Ability to travel regularly throughout the Region, including overnight stays

Responsibilities

• Provide leadership and oversight to Business Office Managers across multiple locations.
• Ensure business office operations are compliant with company policies and regulatory requirements.
• Monitor accounts receivable, collections, billing, cash posting, and financial performance metrics.
• Coach, mentor, and develop Business Office Managers to achieve operational goals.
• Partner with Operations leadership to identify and resolve issues quickly and effectively.
• Conduct routine site visits to support teams and ensure consistency across locations.
• Assist with hiring, onboarding, and training of Business Office Managers.
• Drive process improvement initiatives and maintain high standards of performance

Skills

Leadership

Revenue cycle management

Communication

Problem-solving

Travel

Job description

Regional Business Office Manager - (Florida)

Position Summary

We are seeking an experienced and results-driven Regional Business Office Manager (RBOM) to oversee the financial and administrative operations of multiple healthcare locations throughout Northeast Florida. This position is responsible for providing leadership, training, and support to Business Office Managers while ensuring compliance, operational excellence, and consistent financial performance.

Key Responsibilities

• Provide leadership and oversight to Business Office Managers across multiple locations.
• Ensure business office operations are compliant with company policies and regulatory requirements.
• Monitor accounts receivable, collections, billing, cash posting, and financial performance metrics.
• Coach, mentor, and develop Business Office Managers to achieve operational goals.
• Partner with Operations leadership to identify and resolve issues quickly and effectively.
• Conduct routine site visits to support teams and ensure consistency across locations.
• Assist with hiring, onboarding, and training of Business Office Managers.
• Drive process improvement initiatives and maintain high standards of performance.

Qualifications

Minimum of 3-5 years of multi-site business office management experience, preferably in healthcare.

• Strong knowledge of revenue cycle management, billing, collections, and business office operations.
• Proven leadership experience managing multiple locations and developing high-performing teams.
• Excellent communication, organizational, and problem-solving skills.
• Ability to travel regularly throughout the Region, including overnight stays

Preferred Qualifications

• Experience in skilled nursing, long-term care, or post-acute healthcare.
• Experience leading regional or multi-site business office operations.

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