Regional Business Office Manager (SNF)

Newgen-Administrative-Services; Fremont (CA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Competitive pay with full transparency

Robust benefits package

Ongoing training and education

Clear advancement paths

Job summary

NewGen Administrative Services is seeking a Regional Business Office Manager (SNF) to coach BOMs, standardize processes, and ensure precise revenue cycle operations across facilities. This field-based role requires travel within the USA, with overnight stays as needed.

You will lead and mentor teams, implement month-end close routines, and partner with facility leadership on strategic plans while maintaining smooth software setups for new sites.

Qualifications

• Minimum 5 years as a facility Business Office Manager in a SNF/healthcare setting.
• Deep understanding of skilled nursing revenue cycle, billing processes, and month‑end close.
• Proven ability to train, coach, and hold teams accountable across multiple locations.
• Willingness and ability to travel regularly, including overnight stays as needed.
• Strong communication, organization, and relationship‑building skills.
• Nice to have: Bachelor’s or Master’s degree in related field.

Responsibilities

• Train, mentor, and supervise Business Office Managers and BOAs across assigned facilities.
• Conduct regular site visits (monthly) and touch-base meetings to monitor performance and provide hands-on support.
• Drive consistency by implementing revenue cycle processes, including Triple Check, CSSR, and month-end close routines.
• Partner with facility leadership during exit reports, performance discussions, and strategic planning.
• Assist with recruiting, hiring, and performance management of business office personnel.
• Participate in annual RCM strategic planning and monthly performance review meetings.
• Maintain software setups for new facilities and users, ensuring smooth operational transitions.

Skills

Leadership

Travel readiness

Healthcare revenue cycle

Training & coaching

Communication

Organization

Relationship-building

Education

Bachelor’s degree

Master’s degree

Job description

Regional Business Office Manager (SNF)
Field‑Based | Travel within USA required (overnight may be needed)
$95,000 – $110,000 per year

Join a team that feels like family—and bring consistency and excellence to revenue cycle operations across multiple facilities.
NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person‑centered care. We’re looking for a Regional Business Office Manager to coach facility BOMs, drive process standardization, and ensure every business office in your region runs with precision and confidence.

What you’ll do:

• Train, mentor, and supervise Business Office Managers and BOAs across assigned facilities
• Conduct regular site visits (monthly) and touch‑base meetings to monitor performance and provide hands‑on support
• Drive consistency by implementing revenue cycle processes, including Triple Check, CSSR, and month‑end close routines
• Partner with facility leadership during exit reports, performance discussions, and strategic planning
• Assist with recruiting, hiring, and performance management of business office personnel
• Participate in annual RCM strategic planning and monthly performance review meetings
• Maintain software setups for new facilities and users, ensuring smooth operational transitions

What you bring:

• Must have: Minimum 5 years of experience in a facility Business Office Manager role within a SNF or healthcare setting
• Must have: Deep understanding of skilled nursing revenue cycle, billing processes, and month‑end close
• Must have: Proven ability to train, coach, and hold teams accountable across multiple locations
• Must have: Willingness and ability to travel regularly, including overnight stays as needed
• Must have: Strong communication, organization, and relationship‑building skills
• Nice to have: Bachelor’s degree in Business Administration, Human Resources, or related field
• Nice to have: Master’s degree
• Nice to have: Experience rolling out process standardization initiatives across facilities

Who we are.

We live by Teamwork, Creativity, Respect, Appreciation, Honesty, and Integrity. At NewGen, your voice matters, your expertise is respected, and your contributions are genuinely celebrated.

Why you’ll love it here:

• Competitive pay with full pay transparency
• Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
• Ongoing training and continuing education
• Clear paths for advancement within a growing organization

Ready to hit the road and elevate business office performance across our facilities?

We are an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.

Compensation displayed represents the reasonable pay range we expect to pay for this role in the posted location. Final offers consider a variety of factors including experience, skill set, and internal equity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.