Regional Business Office Manager

Optalis Healthcare (Health & Rehabilitation Centers); Novi (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Optalis Healthcare is seeking a highly organized Regional Business Office Manager to oversee daily operations of the business office across multiple facilities. The role focuses on managing billing, collections, financial reporting, and administrative functions to ensure efficient office performance.

The ideal candidate will have supervisory experience in long-term care or skilled nursing facilities and a strong accounting background to coordinate with facility Administrators and Business Office

Qualifications

• Experience with accounts payable, billing, accounts receivable, collections, and bank reconciliations.
• Supervisory experience in long-term care or skilled nursing facility.

Responsibilities

• Oversee billing and collections processes with facility Administrators and Business Office Managers.
• Provide support for past due accounts and ensure private collections are timely.
• Conduct monthly A/R reviews and ensure census/payor data accuracy in accounting systems.
• Engage with facility staff, administration, vendors and government agencies as needed.
• Support survey readiness and corrective action planning.

Skills

Leadership

Mentoring

Team-building

Strong organizational skills

Communication

Education

Accounting/Finance experience

Tools

Accounting software

Job description

Optalis Healthcare is seeking a highly organized and detail-oriented Regional Business Office Manager to oversee the daily operations and support of our business office staff. The ideal candidate will be responsible for managing billing, collections, financial reporting, and administrative functions to ensure efficient and effective office performance.

Key Responsibilities:

• Establish and maintain communication with facility Administrators and Business Office Managers to ensure payment for patient care services is collected.
• Provide assistance to Business Office Managers on past due accounts.
• Ensure Private collection efforts are completed in a timely manner.
• Responsible for conducting monthly A/R Reviews.
• Ensure accuracy of census and payors entered accounting software by facility Business Office Manager.
• Ongoing interaction with facility staff, administration, vendors and government agencies.
• Support survey readiness and corrective action planning.
• Monitor nursing documentation and clinical record accuracy.
• Comprehensive knowledge of geriatric nursing practices and SNF regulations.
• Leadership, mentoring, and team-building skills.
• Strong clinical assessment and decision-making abilities.
• Strong organizational skills, including the ability to effectively multitask.

Required:

• Education or experience with accounting functions, including accounts payable, billing, accounts receivable collections, and bank reconciliations.
• Supervisory experience in long-term care or skilled nursing facility.

Preferred:

• Advanced training or certification in management (preferred).

Physical & Work Requirements:

• Frequent standing, walking, and responding to emergencies.
• Occasional required to lift objects of 10 to 25 pounds.

Personal Attributes:

• Leadership and accountability
• Integrity and ethics
• Adaptability and resilience
• Resident-focused care approach

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